Updated Policy and Procedure Handbook - GoodLife Fitness

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________________________________________________________________________________________Complimentary Associate MembershipPaperwork:Fill out an “Associate Membership Agreement Form” (located in Policy and Procedurehandbook, and the New Associate Welcome Package). General Manager must sign thewitness section to authorize this membership type.To Enter in CARE:1. Log into CARE as yourself.2. Click on Daily Sales Journal from the Main menu.3. Click on today’s date from the Calendar.4. Click on Record a New Agreement from Agreement Menu.5. Enter the following information for the associate.Transaction DetailsActivity TypeChange Form #PT Contract #Sold BySourceClosed AtReferring Membership #Membership DetailsMember Name (Prospect/Member)Membership #Select ‘New Member’Skip – not applicableSkip - not applicableSelect salesperson nameSelect ‘Referral – Staff’Select ‘Initial Visit’Skip - not applicableInput Member Name of the new associateInput membership # (payroll id.)Confidential and Proprietary Information of GoodLife Fitness Clubs | V16 October 2009 118
Barcode #Input a barcode numberFitness Planner/Consult # Select Fitness Planner numberClub AccessSelect ‘Fitness Plus’Membership or Services Type Select ‘Associate Membership’Towel Service‘NO’ not applicableBasket Rental‘NO’ not applicableSmall Locker Rental‘NO’ not applicableLarge Locker Rental‘NO’ not applicableNo Commitment Addon‘NO’ not applicableExecutive Change Room‘NO’ not applicablePersonal Training Details (Optional)Personal Training Session Type Select Session Type# of Sessions Input # of sessionsPersonal TrainerSelect EmployeeDatesAgreement Effective Date leave as today's dateMembership Start Dateleave as today's datePAP Start Date / AmountSkip - not applicableDate Agreement ProperlyPreparedSelect today's date if the form is complete andsignedVoid Rec'd DateSkip - not applicableRevenue DetailsRevenue Type 1NoneAmount 0Total Upfront Agreement Value NoneGST 0.00PST 0.00CommentsExample screen shot from a saved Complimentary Associate Membership.( This agreement considers as a Term Membership).Confidential and Proprietary Information of GoodLife Fitness Clubs | V16 October 2009 119
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Policy and Procedure HandbookAcknow
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Child Pornography .................
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Respecting Diversity at GoodLifeHum
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Examples of harassmentHarassment is
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All associates have a responsibilit
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DefinitionsAccommodation: Accommoda
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Complimentary Family Membership aft
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Suitably qualified Canadian citizen
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Labour Market Opinion in order to o
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and enter this into CARE (for non-c
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Reference checksReference checks mu
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6. Quickly help new hires to become
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easonable and despite the problems
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Employee Assistance ProgramFree acc
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Employee Assistance ProgramFree acc
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A person who has resided in Canada
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**Personal Trainers are not permitt
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worked for at least 30 days or shif
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When you’re Not at WorkAbsenteeis
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Stub Period Charts2 weeks (10 days)
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In particular, Divisional Managers,
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Managers are responsible for ensuin
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Sick Leave[back to top]Every GoodLi
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Leaves of Absence without PayJury a
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Who can take a Pregnancy Leave?An a
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a child is placed for adoption and
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In certain cases, the leave may be
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claim had started during the 52 wee
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you present a claim for maternity b
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serious medical condition with a si
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On the Job at GoodLifeMember Health
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Inspections by Government Agencies[
Page 67 and 68: are not designated (e.g. Home Offic
Page 70 and 71: Information such as business strate
Page 72 and 73: Associates expecting a childAssocia
Page 74 and 75: Dress Code for Fitness Trainers, Cu
Page 76 and 77: Women’s Top ChoicesName TagFoot w
Page 78 and 79: Associates smoking on GoodLife prem
Page 80 and 81: Internet and e-mail use may be moni
Page 82 and 83: GoodLife will only use this data to
Page 84 and 85: • Ensure your full legal name, as
Page 86 and 87: The most senior level position in a
Page 88 and 89: [back to top]The purpose of this po
Page 90 and 91: 1. Fitness Plus members have access
Page 92 and 93: ___________________________________
Page 94 and 95: the premises in its employment-rela
Page 96 and 97: Forms[back to top]Pregnancy and Par
Page 98 and 99: [back to top]Associate Sponsorship
Page 100 and 101: [back to top]Associate Referral For
Page 102 and 103: [back to top]Foreign Worker Acknowl
Page 104 and 105: [back to top]E-mail and Internet Ac
Page 106 and 107: [back to top]Free Resources Availab
Page 108 and 109: [back to top]Dismissal EmailTo: Hom
Page 110 and 111: Revenue Type 2Term Mem (you can lea
Page 112 and 113: SourceSelect ‘Referral - Staff’
Page 114 and 115: Associate Discounted 1 Year Term Me
Page 116 and 117: Referring Membership #Skip - not ap
Page 120 and 121: ___________________________________
Page 122: loss suffered by him/her, or any ot
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Updated Policy and Procedure Handbook - GoodLife Fitness

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