Updated Policy and Procedure Handbook - GoodLife Fitness

GoodLife values and appreciates its associates, and encourages associates to enjoy asuccessful, long-term, enriching career. GoodLife rewards associates for their tenure, withthe “Length of Service Recognition program” where they receive a gift recognizing theirlength of service, along with a gift membership vouchers.The following is an updated policy and procedure for redeeming associate complimentary,Family Membership, and $199 Discounted Memberships.Complimentary towel service is a continuing benefit of the complimentary associatemembership, but is no longer extended to Complimentary Family Memberships or$199 Discounted Memberships.Any memberships already put through as Platinum or “With Towels” will be honored untilthey expire, but going forward, if renewed, must be “Fitness Plus only”, unless the upgradeis paid.Associate’s complimentary or discounted memberships received through theLength of Service Program apply to Fitness Plus clubs unless otherwise indicated.Please read through the instructions below, and ensure your understand completelybefore processing any complimentary or discounted memberships. Follow theappropriate steps to ensure those receiving these gift vouchers are able to start workingon their fitness goals right away._________________________________________________________________________Instructions on Redeeming Your Complimentary and Discounted MembershipYour Complimentary MembershipUpon commencing employment with GoodLife, all full and part-time associates includingGroup Exercise Instructors will receive a complimentary 3 month term Fitness Plusmembership including towel service. Please read through the following policy carefully:1. The associate membership form (located on Public Folders in the “PeopleDepartment” folder) must be filled out along with a regular membership contract.The contract should have 0’s written in for the dollar amount and no paymentshould be collected.2. After the associate’s 3 months, the associate’s manager must fill out a MembershipExtension letter (also located on Public Folders in the “People Department” folder)This extension approval is submitted to the associate who is processing themembership extension and must be stapled to a change form that is used toextend the membership to a 9 month term.3. Associates who work at a Platinum location will receive a Platinum associatemembership. Any associate who does not work at a Platinum location will need topay the upgrade fee at a Platinum location if they wish to use it.4. The associate term membership includes towel service. This membership is validas long as the associate remains employed with GoodLife.5. Associates will be given a pink associate membership card. The membershipagreement must be kept in the associates’ personnel folder.6. This offer is subject to change at GoodLife’s discretion at any time._________________________________________________________________________Complimentary Family Membership after 3 Months of ServiceAfter 3 months with GoodLife, Associates can extend a complimentary 9 month termFitness Plus membership for someone in their Immediate Family. Please read through thefollowing policy carefully:Confidential and Proprietary Information of GoodLife Fitness Clubs | V16 October 2009 89