Updated Policy and Procedure Handbook - GoodLife Fitness

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going to “Contact Us” on the LifeWorks website.________________________________________________________________________QuestionsIf you have any questions about GoodLife’s EAP program please contact ChenelleThibodeau in the People Dept at cthibodeau@goodlifefitness.com or 289-314-5573.Reference Request[back to top]Associate files maintained by GoodLife are private and confidential and protected by lawtherefore GoodLife will only confirm dates of employment.All requests for references are to be directed to Alison Campbell in the People Departmentat (519)661-0190 ext 234 in order to verify dates of employment.If the request for information is related to a credit or loan application, the associate mustauthorize release of this information in writing. Alternatively, the manager may provide aletter of confirmation on letterhead that can be used by the associate.________________________________________________________________________Letter of ServiceAssociates can ask their manager for a ‘letter of service’ before their last day withGoodLife.Working at the age of 65 and beyond[back to top]GoodLife is very happy you made the decision to continue working. Below you will findimportant information regarding Old Age Security and Canada Pension.The Ontario Human Rights Code was amended on December 12, 2006 to prohibitmandatory retirement, protecting employees aged 65 or more from being forced to retire,except in those cases where the retirement age can be justified as a bona fideoccupational requirement.Ending mandatory retirement does not mean that associates can be penalized if theychoose to retire at or prior to the age of 65. Rather, older persons can choose forthemselves how long they wish to remain in the workforce, based on their own lifestylesand circumstances, so long as they are capable of performing their jobs._______________________________________________________________________________Notice of RetirementAssociates wishing to retire are asked to give notice to their immediate manager 6 monthsprior._____________________________________________________________________________Old Age Security Pension (OAS)The OAS pension is a taxable monthly benefit available to most people 65 or older whomeet the residence requirements. Eligible applicants can receive the OAS pension even ifthey are still working or if they have never worked, but they must apply for it. Pensionerswhose net income, including the OAS pension, is above a certain amount ($63,000) arerequired to reimburse part of their pension amount.Old Age Security is only retroactive for 11 months. Therefore, if someone applies at age67 they loose 2 years of benefits._____________________________________________________________________________To qualifyTo qualify for an OAS pension in Canada, applicants must be 65 years of age or older andmust be Canadian citizens or legal residents of Canada at the time the pension isapproved. They must have resided in Canada for at least 10 years after the age of 18.Periods of residence and/or contributions in a country with which Canada has a socialsecurity agreement may be used to help meet the residence requirement for eligibility.Confidential and Proprietary Information of GoodLife Fitness Clubs | V16 October 2009 32
A person who has resided in Canada for at least 40 years after reaching the age of 18may qualify for a full OAS pension._____________________________________________________________________________Canada Pension Plan (CPP)The Canada Pension Plan (CPP) provides contributors and their families with retirement,disability, survivor, death and children’s benefits. The retirement pension is a monthlypayment available to CPP contributors as early as 60 years of age.The disability benefit is a monthly benefit available to qualified CPP contributors and theirdependent children. Survivor benefits are paid to a deceased contributor’s estate,surviving spouse or common-law partner and dependent children. Benefits include:• The death benefit – a one-time payment to, or on behalf of, the estate of adeceased Canada Pension Plan contributor;• The survivor's pension – a monthly pension paid to the surviving spouse orcommon-law partner of a deceased contributor; and• The children's benefit – a monthly benefit for dependent children of a deceasedcontributor.Canada Pension Plan benefits are not paid automatically. They must all be applied for;Prompt application is recommended because retroactive payments can be made forno more than 12 months.Working past 65Associates who continue to work and contribute to the CPP after turning 65 and havehigher earnings than previously, those earnings can be substituted for similar periods ofearnings before the age of 65. For example: if a person works for two years after turning65 and contributes at the maximum level, those two years can be used to replace any twoyears of low or zero earnings that took place before his or her 65th birthday.Please note that once the retirement pension begins, it is not possible to contribute to theCPP (associates receiving a CPP retirement pension can return to work, but can no longercontribute to the CPP).Amount of benefitAssociates who start their pension at the age of 65 receive a monthly benefit equal toabout 25 percent of their average monthly pensionable earnings during their contributoryperiod. The amount of a retirement pension beginning before the 65th birthday is reducedby 0.5 percent for each month between the starting of the pension and the month of his orher 65th birthday.Similarly, the amount of a retirement pension that starts between the ages of 65 and 70 isadjusted upwards by 0.5 percent for each month between the month after the 65thbirthday and the month for which the first payment is made. No adjustment is made afterthe 70th birthday. Thus, the maximum adjustment that may be made, up or down, to theretirement pension is 30 percent.Associates who apply for a retirement pension after the age of 65 may choose toreceive the adjusted pension rate or take a retroactive payment of up to 12 months(or dating back to when they reached 65 years of age if that is less than 12 months)._____________________________________________________________________________Applying after the age of 65After age 65, for every year associates wait to apply, they receive 6% more benefits foreach year.Information about CPP and OASInformation about these programs can be obtained directly from the federal government bycalling Human Resources and Social Development Canada. By telephone: English: 1-800-277-9914; French: 1-800-277-9915.Confidential and Proprietary Information of GoodLife Fitness Clubs | V16 October 2009 33
Page 3 and 4: Policy and Procedure HandbookAcknow
Page 5 and 6: Child Pornography .................
Page 7 and 8: Respecting Diversity at GoodLifeHum
Page 9 and 10: Examples of harassmentHarassment is
Page 11 and 12: All associates have a responsibilit
Page 13 and 14: DefinitionsAccommodation: Accommoda
Page 15 and 16: Complimentary Family Membership aft
Page 17 and 18: Suitably qualified Canadian citizen
Page 19 and 20: Labour Market Opinion in order to o
Page 21 and 22: and enter this into CARE (for non-c
Page 23 and 24: Reference checksReference checks mu
Page 25 and 26: 6. Quickly help new hires to become
Page 27 and 28: easonable and despite the problems
Page 29 and 30: Employee Assistance ProgramFree acc
Page 31: Employee Assistance ProgramFree acc
Page 35 and 36: **Personal Trainers are not permitt
Page 37 and 38: worked for at least 30 days or shif
Page 39 and 40: When you’re Not at WorkAbsenteeis
Page 41 and 42: Stub Period Charts2 weeks (10 days)
Page 43 and 44: In particular, Divisional Managers,
Page 45 and 46: Managers are responsible for ensuin
Page 47 and 48: Sick Leave[back to top]Every GoodLi
Page 49 and 50: Leaves of Absence without PayJury a
Page 51 and 52: Who can take a Pregnancy Leave?An a
Page 53 and 54: a child is placed for adoption and
Page 55 and 56: In certain cases, the leave may be
Page 57 and 58: claim had started during the 52 wee
Page 59 and 60: you present a claim for maternity b
Page 61 and 62: serious medical condition with a si
Page 63 and 64: On the Job at GoodLifeMember Health
Page 65 and 66: Inspections by Government Agencies[
Page 67 and 68: are not designated (e.g. Home Offic
Page 70 and 71: Information such as business strate
Page 72 and 73: Associates expecting a childAssocia
Page 74 and 75: Dress Code for Fitness Trainers, Cu
Page 76 and 77: Women’s Top ChoicesName TagFoot w
Page 78 and 79: Associates smoking on GoodLife prem
Page 80 and 81: Internet and e-mail use may be moni
Page 82 and 83:
GoodLife will only use this data to
Page 84 and 85:
• Ensure your full legal name, as
Page 86 and 87:
The most senior level position in a
Page 88 and 89:
[back to top]The purpose of this po
Page 90 and 91:
1. Fitness Plus members have access
Page 92 and 93:
___________________________________
Page 94 and 95:
the premises in its employment-rela
Page 96 and 97:
Forms[back to top]Pregnancy and Par
Page 98 and 99:
[back to top]Associate Sponsorship
Page 100 and 101:
[back to top]Associate Referral For
Page 102 and 103:
[back to top]Foreign Worker Acknowl
Page 104 and 105:
[back to top]E-mail and Internet Ac
Page 106 and 107:
[back to top]Free Resources Availab
Page 108 and 109:
[back to top]Dismissal EmailTo: Hom
Page 110 and 111:
Revenue Type 2Term Mem (you can lea
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SourceSelect ‘Referral - Staff’
Page 114 and 115:
Associate Discounted 1 Year Term Me
Page 116 and 117:
Referring Membership #Skip - not ap
Page 118 and 119:
___________________________________
Page 120 and 121:
___________________________________
Page 122:
loss suffered by him/her, or any ot
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Updated Policy and Procedure Handbook - GoodLife Fitness

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