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SUN INTERNATIONAL ANNUAL REPORT ’10 The table below lists the identified major learning tracks: Phase 1 of curriculum development is complete and the programmes were ready for implementation in August 2010. Learning programmes have been developed for Food and Beverage; Housekeeping; Food Preparation; Finance and Front of House. The type of programmes ranges from unit standards to certified programmes by service providers as well as programmes that will be facilitated by in-house facilitators. Gaming entry-level programmes have also been repackaged to align with job profiles and performance standards in the following areas: Slots; Tables; Cashiering; Surveillance and Casino Administration. 68 Learning Events Workshops Scheduled courses Conferences Seminars Structured Work Experience Job rotations Secondments Job shadowing Project management Structured Coaching and Team Effectiveness Structured mentoring Structured coaching Team effectiveness activities External coaching FORMAL LEARNING INFORMAL LEARNING E-Learning and Distance Learning Virtual classrooms CD-Rom Web courses Structured web learning Workbooks and guides Web Conferencing Certification and Qualifications SI certification Professional certification Academic qualifications On-the-Job and Experiental Learning Work within role Exposure to other departments and roles Special assignments, projects, etc Action learning Mentoring and Communities of Practice Buddies, mentors, peers Informal professional networks Common interest groups Lunch talks Knowledge Management Best practices Reference and reading material Information repositories Access to internal experts Internal standards and documented processes External Experience Relationships with outside professionals Speaking engagements Professional memberships Executive directorships Management programmes for pipeline levels Manage Self (Master & Expert); Manage Others and Manage Managers were also ready for implementation in August 2010. Based on feedback from business, the Manage Others (Supervisory) programme has been prioritised for immediate implementation. A task team has been set up to finalise the SI leadership Development Framework which will inform the development of all leadership programmes.
Training investment model JOINT REPORT OF THE CHIEF EXECUTIVE AND CHIEF FINANCIAL OFFICER continued In order for the group to achieve a level 2 contributor status in terms of the regulated B-BBEE codes by 2015, we have to implement sustainable, effective and efficient training and the development of our people across the group. We have to focus on developing learning agility and deep specialisation skills which mean we must focus our investments on the right programmes. Following an evaluation of our learning programmes we have divided these into four quadrants. OPERATIONAL ‘RUN THE BUSINESS’ STRATEGIC ‘CHANGE THE BUSINESS’ Compliance programmes Management programmes Gaming programmes (AR, BJ, MVG, etc.) Leadership programmes Product training Executive programmes Systems training Coaching programmes People development and support for B-BBEE transformation objectives are key focus areas for learning and development and, to this end, we have developed a comprehensive learning strategy and formalised learning processes to ensure consistent delivery. We will also be acquiring a suitable Learning Management System (LMS) to facilitate the management of employee training at divisional, property and individual levels. The benefits of LMS are that it will not only deliver critically important data on programme effectiveness, adoption, use, completion and scores, but will also help us to build learning tracks and career development programmes. 30% 40% CUSTOM PROGRAMMES 10% 20% Executive coaching IT training Customer Service programmes Soft skills Sales programmes Computer based training Procurement and supply chain management Project management OFF-THE-SHELF PROGRAMMES 7. HUMAN CAPITAL HUMAN CAPITAL MANAGEMENT SYSTEMS High Impact Programmes Business critical skills, competencies and processes Highest ROI projects In line with Project Siyakha, our primary Human Capital Management System (HCMS), PeopleSoft, was upgraded to the most recent version and successfully deployed across the entire group. We conducted pre- ‘go live’ training and we are in the process of completing post- ‘go live’ training. An online training module is being updated and will be available from October 2010. A Spanish translation of PeopleSoft for our Monticello property in Chile is being compiled and we hope to deploy this in September 2010. We completed an upgrade of our Human Resources Analytics during the year and the new database provides us with a much higher level of reporting. 69 69
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ANNUAL REPORT 2010
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ABOUT THE INTEGRATED REPORT This re
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Carnival City AFRISUN GAUTENG 85% 8
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Monticello
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KEY STRATEGIC IMPERATIVES 3. OUR CU
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Energy management Communities Publi
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Non-Executive Directors MP (MIKE) E
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KH (Kele) Mazwai (41) / GROUP HUMAN
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INTRODUCTION This past year has onc
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Page 21 and 22: AT A GLANCE FINANCIAL HIGHLIGHTS Wi
Page 23 and 24: TRADING AND GROUP OPERATING PERFORM
Page 25 and 26: Operational overview - Casinos and
Page 27 and 28: GrandWest JOINT REPORT OF THE CHIEF
Page 29 and 30: Gaming taxes by province and countr
Page 31 and 32: DIVIDENDS 1. SHAREHOLDER DELIVERY T
Page 33 and 34: JOINT REPORT OF THE CHIEF EXECUTIVE
Page 35 and 36: The Royal Livingstone 33
Page 37 and 38: AT A GLANCE 2. PROTECT OUR BUSINESS
Page 39 and 40: By the end of February, the number
Page 41 and 42: WILD COAST SUN The local community
Page 43 and 44: Our market share South Africa Gamin
Page 45 and 46: We estimate that the group’s shar
Page 47 and 48: Carnival City 45
Page 49 and 50: OUR OBJECTIVES IN THIS SECTION: JOI
Page 51 and 52: FEEDBACK ON THE CM INITIATIVES/PROJ
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Page 55 and 56: AT A GLANCE WHAT WE ACHIEVED Final
Page 57 and 58: CAPITAL COMMITMENTS Capital commitm
Page 59 and 60: AT A GLANCE JOINT REPORT OF THE CHI
Page 61 and 62: CONCESSIONAIRES Our concessionaires
Page 63 and 64: AT A GLANCE IN THIS SECTION: JOINT
Page 65 and 66: In line with global trends for lead
Page 69: Beneficiaries of training 2010 Bene
Page 73 and 74: JOB PROFILING Also forming part of
Page 75 and 76: Occupational hygiene and legionella
Page 77 and 78: OUR OBJECTIVES JOINT REPORT OF THE
Page 79 and 80: The table below sets out the direct
Page 81 and 82: MANAGEMENT JOINT REPORT OF THE CHIE
Page 85 and 86: GOLDEN VALLEY CASINO & LODGE’S EN
Page 87 and 88: INCIDENTS JOINT REPORT OF THE CHIEF
Page 89 and 90: Efforts to establish the Nedbank Go
Page 91 and 92: Our property ratings Rm 2010 2009 2
Page 95 and 96: AT A GLANCE JOINT REPORT OF THE CHI
Page 97 and 98: SHAWCO - This student-run NGO at th
Page 99 and 100: REGULATORY COMPLIANCE The South Afr
Page 101 and 102: OUR COMMITMENT CORPORATE GOVERNANCE
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Page 105 and 106: The group’s governance is facilit
Page 107 and 108: The chief executive is mandated and
Page 109 and 110: Board meetings A minimum of four bo
Page 111 and 112: The audit committee is primarily re
Page 113 and 114: The committee has adopted a written
Page 115 and 116: The key risks that are identified,
Page 117 and 118: Internal control The board of direc
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Group 2010 2009 2008 2007 2006 2005
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Group statistics 2010 2009 2008 200
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Types of shareholders at 30 June 20
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principles of inclusivity, material
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The board and the remuneration comm
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Prior to the commencement of the re
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the travel and leisure sector that
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Share plan Date of grant Grant pric
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Emoluments Executive directors’ r
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for the year ended 30 June NOTES TO
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The annual financial statements whi
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TO THE MEMBERS OF SUN INTERNATIONAL
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HOLDING COMPANY The company has no
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which the entity operates (the func
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elating to certain firm commitments
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expenditure represents the total co
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government and other government rel
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GROUP STATEMENTS OF FINANCIAL POSIT
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Notes GROUP STATEMENTS OF CHANGES I
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for the year ended 30 June Operatin
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14. PROPERTY, PLANT AND EQUIPMENT (
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15. INTANGIBLE ASSETS (continued) S
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for the year ended 30 June 18. RETI
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for the year ended 30 June 27. PROV
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for the year ended 30 June 28. CASH
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29. FINANCIAL INSTRUMENTS (continue
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32. RELATED PARTY TRANSACTIONS Key
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32. RELATED PARTY TRANSACTIONS (con
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NOTES TO THE GROUP FINANCIAL STATEM
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COMPANY STATEMENTS OF FINANCIAL POS
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COMPANY STATEMENTS OF CHANGES IN EQ
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NOTES TO THE COMPANY FINANCIAL STAT
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Notice is hereby given that the twe
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Litigation statement The directors
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SUN INTERNATIONAL LIMITED (Incorpor
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SUN INTERNATIONAL LIMITED Incorpora
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