Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

WAITING STAFF (Small venues)
3 – CUSTOMER SERVICE (photograph 4)
This task requires worker to access cash register.
At this particular venue the register has an adjustable
angle, allowing for neutral neck position. Worker then
is required to complete forward neck flexion to access
cash tray. The cash register set up varies from venue
to venue. It is recommended that till screens are
located at approximately chest height to reduce neck
flexion required to view the till and screen.
4 – DISHES (photograph 5)
This task requires the worker to access industrial
dishwasher, requiring minimal push/pull forces into
dishwasher, then pull down of lever at head height
if dishwasher is located on the bench. Alternatively,
the dishwasher may be placed under the bench
requiring the worker to stoop or squat to access
the dishwasher. In smaller venues there may not be
a dishwasher requiring the worker to wash the dishes
by hand. Worker then place dishes between waist to
ground level (photograph five).
98 OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS
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