Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

DRINK SERVERS/BAR ATTENDANTS
TASK ANALYSIS
1 – COFFEE MAKING (Photographs 1-5)
74 OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS
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This task may require worker to make coffees, at waist height requiring forward neck flexion to view coffee
machine, and cylindrical grasping for coffee utensils (photograph one) and possible reach at shoulder height
to access cups above coffee machine. Worker then may carry coffee out to patron, on tray requiring palmar
grasping (photograph two), and static elbow flexion with non-dominant hand. Alternatively the worker will carry
drinks and coffees by hand to the patrons requiring lateral pinch to hold the saucer. Worker may possibly place
coffees onto service area, for other waiters to deliver (photograph three) requiring reach out of range.
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This task requires workers to use coffee machines between waist to chest height, requiring cylindrical gripping to
hook coffee tool onto machine, and reach at head height for coffee cup (photograph four). Internal/external rotation
of the shoulder is required when hooking coffee tool onto the machine. Worker then maintains static reach within range,
to complete coffee. Worker then carries saucer to the table. Depending on the work site this task may be completed
by drink service staff.
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