Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

3 – CAR PARK ATTENDANT (photographs 11-12)
11 12
GENERAL MAINTENANCE
This task requires worker to access phone, requiring reach out of range with left upper limb (photograph 11), then
access keys, between waist to overhead height, while holding phone in right upper limb. Note the worker is not
standing up to reach keys (photograph 12), possibly due to cramped environment. Worker is able to access height
adjustable ergonomic chair for these tasks. Workers also repetitively move cars throughout the day, requiring
crouch/crawl postures possibly to reach in to cars if there are poor door handles, and difficulty accessing the car.
At the start and end of the day, workers retrieve keys on wooden panel, requiring lift of 10kg with abducted upper
limb and carried up to 150m from/or returned to concierge.
RECOMMENDATIONS
1. Kneepads may be considered, if squatting/kneeling postures are to be acquired frequently by general hand
workers, to complete in-room maintenance.
2. Furniture on castors, to allow easy manoeuvrability of furniture for maintenance tasks would be beneficial.
3. The car park attendant workstation should allow reach within range for phone access. Workers may benefit
from standing to reach keys.
4. Car park attendant’s keyboard could be on wheels, to allow push/pull as opposed to carrying for up to
150 metres.
5. Ideally salt bags should be lifted via two-person lift, to reduce cumulative trauma to shoulders and upper
limb girdle.
6. Correct techniques of lifting/handling and appropriate work postures are essential ie, feet facing in direction
of transfer to minimise twisting at the lumbo-sacral region, minor squat/kneeling and semi-flexed elbows to
facilitate power muscle group usage.
7. Pre-employment screening is essential to rule out any pre-existing conditions prior to commencement on such
tasks. This will minimise further reaggravation, pre-existing conditions and also identify any potential for injury
following work commencement.
8. Pause exercise breaks during work practices are essential to minimise static muscle loading.
OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS 165