Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

FOOD AND BEVERAGE ATTENDANTS
TASK ANALYSIS
1 – ACCESSING STOCK (photograph 1)
Most bars have fridges and shelves located from ground
to overhead height. To access stock workers are required
to squat to access items located below waist height
(photograph one). This is preferable to stooping. When
fridges are being stocked the worker may be required
to squat for prolonged periods and shoulder flexion
and extension is required to place the items using
cylindrical grasping to hold bottles. Depending on the
depth of the fridges and shelves, slight over-reaching
may be required. When placing items above shoulder
height overhead reaching is required.
2 – DRINK SERVICE (photographs 2-3)
80 OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS
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Bar attendants may serve beer (photograph two). This requires the worker to hold a glass requiring cylindrical
grasping with their non-dominant hand and then to pull the beer tap lever down with elbow flexion with minimal
force using cylindrical grasping with the dominant hand. They then place the drink onto the bar for the customer.
Workers may also prepare other drinks such as spirits, soft drinks and wine. This may require the worker to access
bottles located on shelves above head height (photograph three) requiring overhead reaching.
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