Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

WAITING STAFF
3 – TAKING ORDERS (photograph 5)
Orders are taken at the table or counter depending
on the venue. The information is written down onto
a docket and then taken to the kitchen. Alternatively
a computer system may be used to transfer the
information to the kitchen area requiring the worker
to enter information into the computer via a touch
screen located at chest height (photograph five).
4 – SETTING TABLES (photographs 6-10)
92 OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS
6 7 8
Workers may be required to move furniture eg, tables and chairs within the restaurant area. The restaurant area
is set prior to the meal service time and during the meal periods as tables are cleared.
When setting tables prior to the meal time the worker may use a trolley with items located on shelves from ground
to head height to transport cutlery, plates etc., required for the tables and unload each item as it is required.
Alternatively, in other venues workers may carry crates of required items, eg, cutlery (photograph eight), and place
them onto the tables.
The trolleys are pushed out into the restaurant area and positioned next to the table as it is being set. To set tables workers
will acquire slight stooping postures to place items onto the tables. During service time when tables are set individually
the worker will either carry the items to the tables from the kitchen area or use a tray requiring palmar grasping.
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