Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

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Matheson has modified these levels by the addition of intermediate classes to improve the practical application of the DOT Physical Demand Classifications. These are summarised below with their relationship to work frequency: FREQUENCY OF WORK PHYSICAL DEMAND CLASSIFICATION PERFORMANCE 172 OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS SEDENTARY/LIGHT LIGHT/MEDIUM MEDIUM/HEAVY Occasional 5kgs 10kgs 25kgs Frequent Negligible 5kgs 12kgs Constant 0 2kgs 5kgs Non-material handling Constant sitting with constant arm/leg work Constant walking for all categories The strength classification and specific weight referred to for physical demand level is based on the worker’s ability to exert a force (eg, push/pull levers), not just lift or carry the weight.
WORK ACTIVITIES LIFTING Raising or lowering an object from one level to another (includes upward pulling and/or exerting upward force to hold an object in static position). FLOOR LIFT Floor to knuckle height lift achieved by the use of either a “leg lift” or a “torso lift”. TORSO LIFT Floor to knuckle height lift achieved by bending over flexing the torso, hips and knees in combination. LEG LIFT Floor to knuckle height lift achieved by a full deep squat posture flexing the hips and knees (lumbar lordosis or neutral spine position is maintained). 12” LEG LIFT Lift from position 12” (30cm) above the floor to knuckle height, achieved by squatting only half way to the floor. SHOULDER LIFT Lift from knuckle height to shoulder height using upper limb strength. OVERHEAD LIFT Lift from knuckle height to platform or shelf about the head. CARRYING Transporting an object, usually holding in the hands, arms or on the shoulder. PUSHING Exerting force upon an object so that the object moves away from the force (including stooping, striking, kicking, treading and exerting force to hold an object in static position). PULLING Exerting force upon an object so that the object moves toward the force (including jerking and exerting force to hold an object in static position). SITTING Remaining in a seated position. STANDING Remaining on one’s feet in an upright position without moving greater than 3 steps. WALKING Moving about on foot greater than 3 steps. CLIMBING Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs, or hands and arms. BALANCING Maintaining body equilibrium to prevent falling when walking, standing, crouching or running on either elevated and ungraded, narrow, slippery or erratically moving surfaces. STOOPING Bending the body forward and downward by bending spine at the waist, requiring full use of lower extremities and back muscles. KNEELING Bending legs at knees to come to rest on knees. CROUCHING Bending body forward and downward by bending legs and spine. CRAWLING Moving about on the hands and knees. REACHING Extending arm(s) in any direction. HANDLING Seizing or grasping, holding, turning or otherwise working with the hands. Fingers are only involved to the extent that they are extensions of the hand. OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS 173
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HOSPITALITY INDUSTRY OCCUPATIONAL J
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FOREWORD Rehabilitation happens a l
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FOR EDUCATION PROGRAMS a) To demons
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INDEX ACKNOWLEDGEMENTS 2 OCCUPATION
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ADMINISTRATION STAFF HUMAN FACTORS
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TASK ANALYSIS 1 - DATA ENTRY/COMPUT
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HOTEL MANAGER HUMAN FACTORS Reaches
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TASK ANALYSIS 1 - OFFICE ADMINISTRA
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RECOMMENDATIONS HOTEL MANAGER 1. Us
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WORK ATTRIBUTES: Never Occasional F
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FRONT OFFICE Standard reservation s
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WORK ATTRIBUTES: Sit XXXXXXXX HOUSE
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4 - ASSISTING ROOM ATTENDANTS (phot
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WORK ATTRIBUTES: Sit XXXXXXXX CLEAN
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Note the hose connected to the bott
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5 - DUSTER / SWEEPER (photograph 13
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9 - RIDE-ON SCRUBBER (photograph 19
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12 - POWER BLOWER (photograph 24) A
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RECOMMENDATIONS Regarding ergonomic
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WORK ATTRIBUTES: Sit XXXXXXXX ROOM
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7 ROOM ATTENDANTS/CLEANERS Worker t
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3 - VACUUMING (photograph 15) Worke
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7 - CLEARING OF RUBBISH (photograph
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IN-ROOM DINING HUMAN FACTORS Reache
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TASK ANALYSIS 1 - FOOD ORDERS (phot
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Worker then pushes trolley up to ro
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HOUSEKEEPING COORDINATOR HUMAN FACT
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TASK ANALYSIS 1 HOUSEKEEPING COORDI
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WORK ATTRIBUTES: Sit XXXXXXXX LAUND
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3 - SORTING UNIFORMS (photographs 4
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STEWARDS HUMAN FACTORS Reaches: Usu
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TASK ANALYSIS 1 - CUTLERY PACKING (
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3 - LOADING, UNLOADING AND DELIVERI
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FUNCTION COORDINATOR (PLEASE ALSO R
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TASK ANALYSIS 1 FUNCTION COORDINATO
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WORK ATTRIBUTES: Sit XXXXXXXX BANQU
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3 - STAGE (photographs 5-6) 5 BANQU
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BANQUETS/FUNCTION STAFF - CASUAL (L
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RECOMMENDATIONS BANQUETS/FUNCTION S
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WORK ATTRIBUTES: Sit XXXXXXXX DRINK
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2 - DRINKS SERVICE (photographs 6-9
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RECOMMENDATIONS DRINK SERVERS/BAR A
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WORK ATTRIBUTES: Sit XXXXXXXX FOOD
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3 - TILL OPERATION (photograph 4) T
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7 - TAB/KENO OPERATION (photographs
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DRINK SERVICE STAFF HUMAN FACTORS R
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TASK ANALYSIS 1 - COCKTAIL PARTIES
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WAITING STAFF HUMAN FACTORS Reaches
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TASK ANALYSIS 1 - CUSTOMER SERVICE
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9 WAITING STAFF Glasses may be take
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WAITING STAFF (Small venues) HUMAN
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TASK ANALYSIS 1 - COFFEE SERVICE (p
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5 - CLEANING STOVETOPS/OVENS/BENCHE
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CHEF (Small venues) HUMAN FACTORS R
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TASK ANALYSIS 1 - FOOD PREPARATION
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CHEF (Large venues) HUMAN FACTORS R
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TASK ANALYSIS 1 - FOOD SERVICE (pho
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4 - CARVERY CHEF - BISTRO (photogra
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WORK ATTRIBUTES: Sit XXXXXXXX CAFET
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2 - EMPTYING OIL (photograph 5) Thi
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6 - GENERAL HOUSEKEEPING (photograp
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CATERING COOK HUMAN FACTORS CATERIN
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TASK ANALYSIS CATERING COOK 1 2 3 P
Page 127 and 128: WORK ATTRIBUTES: Sit XXXXXXXX KITCH
Page 129 and 130: 3 - LOADING THE DISHWASHER (photogr
Page 131 and 132: SALES ASSISTANT - FOOD AND BEVERAGE
Page 133 and 134: TASK ANALYSIS 1 - STOCKING FRIDGE (
Page 135 and 136: CATERING ASSISTANT HUMAN FACTORS CA
Page 137 and 138: TASK ANALYSIS 1 - TRAY CUTLERY MENU
Page 139 and 140: 5 - TEAS/SUGAR/SALT/PEPPER/BREAD ET
Page 141 and 142: 9 - UNLOADING BAY (photographs 15-1
Page 143 and 144: BOTTLE SHOP ATTENDANT HUMAN FACTORS
Page 145 and 146: TASK ANALYSIS 1 - SERVING CUSTOMERS
Page 147 and 148: 4 - BAGGING ICE (photographs 10-11)
Page 149 and 150: GAMING STAFF HUMAN FACTORS Reaches:
Page 151 and 152: TASK ANALYSIS 1 - DISPENSING COINS
Page 153 and 154: 5 - CLEANING GAMING AREA (photograp
Page 155 and 156: STORES HUMAN FACTORS Reaches: Often
Page 157 and 158: TASK ANALYSIS 1 - RECEIVING DOCK (p
Page 159 and 160: 4 - DRY STORES (photographs 8-12) S
Page 161 and 162: BOOTS YARDSMEN HUMAN FACTORS Reache
Page 163 and 164: TASK ANALYSIS 1 - CLEANING BEER LIN
Page 165 and 166: 4 - GARDENING TASKS/YARD MAINTENANC
Page 167 and 168: GENERAL MAINTENANCE HUMAN FACTORS R
Page 169 and 170: TASK ANALYSIS 1 - GENERAL HAND (pho
Page 171 and 172: 3 - CAR PARK ATTENDANT (photographs
Page 173 and 174: Kyphosis Convexity of the spine. No
Page 175 and 176: POSITIONS OF THE HAND AND ARM Prona
Page 177: GLOSSARY OF TERMS USED TO DESCRIBE
Page 181: REFERENCES Chaffin, D. and Gunnar,
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