Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

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CLEANING STAFF 7 – POLISHING (photographs 15 – 17) 26 OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS 15 16 17 Note the various types of polishing equipment used, depending on the floor type. The buffer and the polisher appear to be similar and the hand controls are also similar. The task involves operating correct controls wherein minimal strain is desirable with the forearm muscles. Note the occasional lifting/handling of the polisher between two coworkers due to the architectural problems. The escalators available go between two floors, but accessing a mezzanine floor between those two floors requires physically lifting the polisher. 8 – WALK-BEHIND SCRUBBER (photograph 18) Note the scrubber, which is electrically operated and involves minimal push/pull forces to direct the scrubber. This involves operating some hand lever controls bilaterally. 18
9 – RIDE-ON SCRUBBER (photograph 19) This involves a sit-on posture with a quiet machine, thereby expending little vibration. These postures are acquired with adjustable steering thereby minimising forward reaching and maintaining the shoulders in neutral postures. Foot controls could be released for braking systems, thereby requiring unilateral foot control predominantly. 10 – AREA VACUUM (photograph 20) Note the cylindrical grasping with fully pronated forearms for indoor area vacuuming. The large dust bag requires manual handling, which may weigh around 5-10kg. CLEANING STAFF OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS 27 19 20
Page 1 and 2: HOSPITALITY INDUSTRY OCCUPATIONAL J
Page 3 and 4: FOREWORD Rehabilitation happens a l
Page 5 and 6: FOR EDUCATION PROGRAMS a) To demons
Page 7 and 8: INDEX ACKNOWLEDGEMENTS 2 OCCUPATION
Page 9 and 10: ADMINISTRATION STAFF HUMAN FACTORS
Page 11 and 12: TASK ANALYSIS 1 - DATA ENTRY/COMPUT
Page 13 and 14: HOTEL MANAGER HUMAN FACTORS Reaches
Page 15 and 16: TASK ANALYSIS 1 - OFFICE ADMINISTRA
Page 17 and 18: RECOMMENDATIONS HOTEL MANAGER 1. Us
Page 19 and 20: WORK ATTRIBUTES: Never Occasional F
Page 21 and 22: FRONT OFFICE Standard reservation s
Page 23 and 24: WORK ATTRIBUTES: Sit XXXXXXXX HOUSE
Page 25 and 26: 4 - ASSISTING ROOM ATTENDANTS (phot
Page 27 and 28: WORK ATTRIBUTES: Sit XXXXXXXX CLEAN
Page 29 and 30: Note the hose connected to the bott
Page 31: 5 - DUSTER / SWEEPER (photograph 13
Page 35 and 36: 12 - POWER BLOWER (photograph 24) A
Page 37 and 38: RECOMMENDATIONS Regarding ergonomic
Page 39 and 40: WORK ATTRIBUTES: Sit XXXXXXXX ROOM
Page 41 and 42: 7 ROOM ATTENDANTS/CLEANERS Worker t
Page 43 and 44: 3 - VACUUMING (photograph 15) Worke
Page 45 and 46: 7 - CLEARING OF RUBBISH (photograph
Page 47 and 48: IN-ROOM DINING HUMAN FACTORS Reache
Page 49 and 50: TASK ANALYSIS 1 - FOOD ORDERS (phot
Page 51 and 52: Worker then pushes trolley up to ro
Page 53 and 54: HOUSEKEEPING COORDINATOR HUMAN FACT
Page 55 and 56: TASK ANALYSIS 1 HOUSEKEEPING COORDI
Page 57 and 58: WORK ATTRIBUTES: Sit XXXXXXXX LAUND
Page 59 and 60: 3 - SORTING UNIFORMS (photographs 4
Page 61 and 62: STEWARDS HUMAN FACTORS Reaches: Usu
Page 63 and 64: TASK ANALYSIS 1 - CUTLERY PACKING (
Page 65 and 66: 3 - LOADING, UNLOADING AND DELIVERI
Page 67 and 68: FUNCTION COORDINATOR (PLEASE ALSO R
Page 69 and 70: TASK ANALYSIS 1 FUNCTION COORDINATO
Page 71 and 72: WORK ATTRIBUTES: Sit XXXXXXXX BANQU
Page 73 and 74: 3 - STAGE (photographs 5-6) 5 BANQU
Page 75 and 76: BANQUETS/FUNCTION STAFF - CASUAL (L
Page 77 and 78: RECOMMENDATIONS BANQUETS/FUNCTION S
Page 79 and 80: WORK ATTRIBUTES: Sit XXXXXXXX DRINK
Page 81 and 82: 2 - DRINKS SERVICE (photographs 6-9
Page 83 and 84:
RECOMMENDATIONS DRINK SERVERS/BAR A
Page 85 and 86:
WORK ATTRIBUTES: Sit XXXXXXXX FOOD
Page 87 and 88:
3 - TILL OPERATION (photograph 4) T
Page 89 and 90:
7 - TAB/KENO OPERATION (photographs
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DRINK SERVICE STAFF HUMAN FACTORS R
Page 93 and 94:
TASK ANALYSIS 1 - COCKTAIL PARTIES
Page 95 and 96:
WAITING STAFF HUMAN FACTORS Reaches
Page 97 and 98:
TASK ANALYSIS 1 - CUSTOMER SERVICE
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9 WAITING STAFF Glasses may be take
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WAITING STAFF (Small venues) HUMAN
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TASK ANALYSIS 1 - COFFEE SERVICE (p
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5 - CLEANING STOVETOPS/OVENS/BENCHE
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CHEF (Small venues) HUMAN FACTORS R
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TASK ANALYSIS 1 - FOOD PREPARATION
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CHEF (Large venues) HUMAN FACTORS R
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TASK ANALYSIS 1 - FOOD SERVICE (pho
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4 - CARVERY CHEF - BISTRO (photogra
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WORK ATTRIBUTES: Sit XXXXXXXX CAFET
Page 119 and 120:
2 - EMPTYING OIL (photograph 5) Thi
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6 - GENERAL HOUSEKEEPING (photograp
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CATERING COOK HUMAN FACTORS CATERIN
Page 125 and 126:
TASK ANALYSIS CATERING COOK 1 2 3 P
Page 127 and 128:
WORK ATTRIBUTES: Sit XXXXXXXX KITCH
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3 - LOADING THE DISHWASHER (photogr
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SALES ASSISTANT - FOOD AND BEVERAGE
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TASK ANALYSIS 1 - STOCKING FRIDGE (
Page 135 and 136:
CATERING ASSISTANT HUMAN FACTORS CA
Page 137 and 138:
TASK ANALYSIS 1 - TRAY CUTLERY MENU
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5 - TEAS/SUGAR/SALT/PEPPER/BREAD ET
Page 141 and 142:
9 - UNLOADING BAY (photographs 15-1
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BOTTLE SHOP ATTENDANT HUMAN FACTORS
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TASK ANALYSIS 1 - SERVING CUSTOMERS
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4 - BAGGING ICE (photographs 10-11)
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GAMING STAFF HUMAN FACTORS Reaches:
Page 151 and 152:
TASK ANALYSIS 1 - DISPENSING COINS
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5 - CLEANING GAMING AREA (photograp
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STORES HUMAN FACTORS Reaches: Often
Page 157 and 158:
TASK ANALYSIS 1 - RECEIVING DOCK (p
Page 159 and 160:
4 - DRY STORES (photographs 8-12) S
Page 161 and 162:
BOOTS YARDSMEN HUMAN FACTORS Reache
Page 163 and 164:
TASK ANALYSIS 1 - CLEANING BEER LIN
Page 165 and 166:
4 - GARDENING TASKS/YARD MAINTENANC
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GENERAL MAINTENANCE HUMAN FACTORS R
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TASK ANALYSIS 1 - GENERAL HAND (pho
Page 171 and 172:
3 - CAR PARK ATTENDANT (photographs
Page 173 and 174:
Kyphosis Convexity of the spine. No
Page 175 and 176:
POSITIONS OF THE HAND AND ARM Prona
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GLOSSARY OF TERMS USED TO DESCRIBE
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WORK ACTIVITIES LIFTING Raising or
Page 181:
REFERENCES Chaffin, D. and Gunnar,
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Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

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