Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

WAITING STAFF (Small venues)
Catering staff are usually multi-skilled workers and may be required to wait, serve drinks, prepare food etc.
They may be required to carry trays of food and drinks around to patrons requiring palmar grasping to hold the
trays and constant standing and walking. Workers may serve wine to the patrons from the bottle requiring gross
cylindrical grasping to hold the bottle. The work surface is usually a trestle that is transported to the venue.
Staff are required to work at various external venues eg, private houses, offices etc. They may be required to carry
equipment up stairs, ramps, in lifts etc., and may work in outside areas where uneven and slippery surfaces exist.
Work demands will vary for each job depending on the size and the requirements.
Food is transported to the venue in a van as depicted in photograph seven or in a hired refrigerated vehicle,
requiring workers to drive to the venues. Workers will place the boxes of food weighing up to approximately
15kg and cartons of drinks weighing up to approximately 20kg etc., into the van requiring forward stooping
postures to place and remove the boxes into the van at approximately shin height and over reaching may be
required. Some catering companies have larger vans that equipment is stored in permanently.
Food and equipment are placed into and transported to the venue in boxes and baskets similar to that depicted
in photograph eight. This requires the worker to lift and carry at waist height up to approximately 15-20kg to the
van and from the van to the required area once at the venue.
Catering venues may also use hired equipment that is delivered to the venues eg, plates, glasses, crockery. They
are only required to rinse the hired equipment that is picked up from the venue and washed by the hire company.
100 OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS