Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

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LAUNDRY ATTENDANTS 5 – STOCKTAKE CHEMICALS (photograph 7) Involves reaching for the chemical dispensers to fill up a bottle, using a lever. Slight forward reaching is desirable due to the placement of the drier. This could be easily avoided by walking around the machine. This is an intermittent activity. 54 OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS 7
STEWARDS HUMAN FACTORS Reaches: Usually between head height to mid-thigh height. Controls and displays: None specific, except hand controls/levers for trolleys of varying sizes. Force exertion/lift: 16kg trays for various cutlery items. Endurance required: Prolonged standing and walking, ie, eight hours per day. Static muscle loading: Moderate whilst cutlery packing (refer photograph two). Work/rest patterns: One 10-minute and one 30-minute break for coffee and lunch respectively. Frequency of handling: Frequent to constant whilst packing cutlery. Grasping requirement: Fine prehensile grasping for various cutlery items, or otherwise cylindrical grasping for sack trucks (refer photographs 10 – 12). Tools: None specific. Protective clothing: Standard uniform. OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS 55
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HOSPITALITY INDUSTRY OCCUPATIONAL J
Page 3 and 4:
FOREWORD Rehabilitation happens a l
Page 5 and 6:
FOR EDUCATION PROGRAMS a) To demons
Page 7 and 8:
INDEX ACKNOWLEDGEMENTS 2 OCCUPATION
Page 9 and 10: ADMINISTRATION STAFF HUMAN FACTORS
Page 11 and 12: TASK ANALYSIS 1 - DATA ENTRY/COMPUT
Page 13 and 14: HOTEL MANAGER HUMAN FACTORS Reaches
Page 15 and 16: TASK ANALYSIS 1 - OFFICE ADMINISTRA
Page 17 and 18: RECOMMENDATIONS HOTEL MANAGER 1. Us
Page 19 and 20: WORK ATTRIBUTES: Never Occasional F
Page 21 and 22: FRONT OFFICE Standard reservation s
Page 23 and 24: WORK ATTRIBUTES: Sit XXXXXXXX HOUSE
Page 25 and 26: 4 - ASSISTING ROOM ATTENDANTS (phot
Page 27 and 28: WORK ATTRIBUTES: Sit XXXXXXXX CLEAN
Page 29 and 30: Note the hose connected to the bott
Page 31 and 32: 5 - DUSTER / SWEEPER (photograph 13
Page 33 and 34: 9 - RIDE-ON SCRUBBER (photograph 19
Page 35 and 36: 12 - POWER BLOWER (photograph 24) A
Page 37 and 38: RECOMMENDATIONS Regarding ergonomic
Page 39 and 40: WORK ATTRIBUTES: Sit XXXXXXXX ROOM
Page 41 and 42: 7 ROOM ATTENDANTS/CLEANERS Worker t
Page 43 and 44: 3 - VACUUMING (photograph 15) Worke
Page 45 and 46: 7 - CLEARING OF RUBBISH (photograph
Page 47 and 48: IN-ROOM DINING HUMAN FACTORS Reache
Page 49 and 50: TASK ANALYSIS 1 - FOOD ORDERS (phot
Page 51 and 52: Worker then pushes trolley up to ro
Page 53 and 54: HOUSEKEEPING COORDINATOR HUMAN FACT
Page 55 and 56: TASK ANALYSIS 1 HOUSEKEEPING COORDI
Page 57 and 58: WORK ATTRIBUTES: Sit XXXXXXXX LAUND
Page 59: 3 - SORTING UNIFORMS (photographs 4
Page 63 and 64: TASK ANALYSIS 1 - CUTLERY PACKING (
Page 65 and 66: 3 - LOADING, UNLOADING AND DELIVERI
Page 67 and 68: FUNCTION COORDINATOR (PLEASE ALSO R
Page 69 and 70: TASK ANALYSIS 1 FUNCTION COORDINATO
Page 71 and 72: WORK ATTRIBUTES: Sit XXXXXXXX BANQU
Page 73 and 74: 3 - STAGE (photographs 5-6) 5 BANQU
Page 75 and 76: BANQUETS/FUNCTION STAFF - CASUAL (L
Page 77 and 78: RECOMMENDATIONS BANQUETS/FUNCTION S
Page 79 and 80: WORK ATTRIBUTES: Sit XXXXXXXX DRINK
Page 81 and 82: 2 - DRINKS SERVICE (photographs 6-9
Page 83 and 84: RECOMMENDATIONS DRINK SERVERS/BAR A
Page 85 and 86: WORK ATTRIBUTES: Sit XXXXXXXX FOOD
Page 87 and 88: 3 - TILL OPERATION (photograph 4) T
Page 89 and 90: 7 - TAB/KENO OPERATION (photographs
Page 91 and 92: DRINK SERVICE STAFF HUMAN FACTORS R
Page 93 and 94: TASK ANALYSIS 1 - COCKTAIL PARTIES
Page 95 and 96: WAITING STAFF HUMAN FACTORS Reaches
Page 97 and 98: TASK ANALYSIS 1 - CUSTOMER SERVICE
Page 99 and 100: 9 WAITING STAFF Glasses may be take
Page 101 and 102: WAITING STAFF (Small venues) HUMAN
Page 103 and 104: TASK ANALYSIS 1 - COFFEE SERVICE (p
Page 105 and 106: 5 - CLEANING STOVETOPS/OVENS/BENCHE
Page 107 and 108: CHEF (Small venues) HUMAN FACTORS R
Page 109 and 110: TASK ANALYSIS 1 - FOOD PREPARATION
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CHEF (Large venues) HUMAN FACTORS R
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TASK ANALYSIS 1 - FOOD SERVICE (pho
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4 - CARVERY CHEF - BISTRO (photogra
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WORK ATTRIBUTES: Sit XXXXXXXX CAFET
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2 - EMPTYING OIL (photograph 5) Thi
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6 - GENERAL HOUSEKEEPING (photograp
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CATERING COOK HUMAN FACTORS CATERIN
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TASK ANALYSIS CATERING COOK 1 2 3 P
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WORK ATTRIBUTES: Sit XXXXXXXX KITCH
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3 - LOADING THE DISHWASHER (photogr
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SALES ASSISTANT - FOOD AND BEVERAGE
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TASK ANALYSIS 1 - STOCKING FRIDGE (
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CATERING ASSISTANT HUMAN FACTORS CA
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TASK ANALYSIS 1 - TRAY CUTLERY MENU
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5 - TEAS/SUGAR/SALT/PEPPER/BREAD ET
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9 - UNLOADING BAY (photographs 15-1
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BOTTLE SHOP ATTENDANT HUMAN FACTORS
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TASK ANALYSIS 1 - SERVING CUSTOMERS
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4 - BAGGING ICE (photographs 10-11)
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GAMING STAFF HUMAN FACTORS Reaches:
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TASK ANALYSIS 1 - DISPENSING COINS
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5 - CLEANING GAMING AREA (photograp
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STORES HUMAN FACTORS Reaches: Often
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TASK ANALYSIS 1 - RECEIVING DOCK (p
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4 - DRY STORES (photographs 8-12) S
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BOOTS YARDSMEN HUMAN FACTORS Reache
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TASK ANALYSIS 1 - CLEANING BEER LIN
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4 - GARDENING TASKS/YARD MAINTENANC
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GENERAL MAINTENANCE HUMAN FACTORS R
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TASK ANALYSIS 1 - GENERAL HAND (pho
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3 - CAR PARK ATTENDANT (photographs
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Kyphosis Convexity of the spine. No
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POSITIONS OF THE HAND AND ARM Prona
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GLOSSARY OF TERMS USED TO DESCRIBE
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WORK ACTIVITIES LIFTING Raising or
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REFERENCES Chaffin, D. and Gunnar,
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Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

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