Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

More documents

Recommendations

Info

IN-ROOM DINING 46 OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS 12 Worker may make grilled sandwiches as an add-on to in-room dining service requiring use of sandwich maker (photograph 12). Once trays are prepared worker may push/pull trolley up to five metres in kitchen. RECOMMENDATIONS 1. Suitable trolley designs may need to be considered for appropriate handles to avoid constant stooping for pushing trolleys up to 100 metres. Consideration should be made to having handles attached. 2. Suitable trolley design may include having hot boxes already attached. Extra hot boxes may need to be purchased or suitable alternatives for repetitive lifting of hot boxes between ground to chest height. 3. If hot boxes are to continue to be placed into trolleys, workers may benefit from brakes on the trolleys to stop them moving during loading. Alternatively, trolleys may be positioned against a solid surface (eg, a wall) prior to loading to avoid trolley moving. 4. Pause exercise breaks should be encouraged in this area to minimise the static muscle loading soreness. 5. Pre-employment screening prior to work commencement is essential to minimise re-injury or aggravation of pre-existing conditions. 6. General education of work postures and material handling will be essential to minimise the potential trauma due to cumulative affects of incorrect work practices. These may include: • lifting with feet at least shoulder width apart • preferable squatting as opposed to stooping of the back • carrying with load as close to body as possible. 13
HOUSEKEEPING COORDINATOR HUMAN FACTORS Reaches: Slightly over head height and forward reaching at the windows. Heights: Working at elbow level at a VDU workstation. Controls and displays: Push button controls for keyboard. Force exertion/lift: About 2kg folders. Endurance required: Prolonged sitting for up to eight hours per day. Static muscle loading: Moderate – high for low and upper back region. Work/rest patterns: Infrequent and self-paced. Frequency of handling: Constant keyboard data entry and phone handling. Grasping requirement: Palmar grasping for phones, keys etc. Tools: VDU keyboard workstation. Size of article: Keys. Protective clothing: Standard uniform. OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS 47
Page 1 and 2: HOSPITALITY INDUSTRY OCCUPATIONAL J
Page 3 and 4: FOREWORD Rehabilitation happens a l
Page 5 and 6: FOR EDUCATION PROGRAMS a) To demons
Page 7 and 8: INDEX ACKNOWLEDGEMENTS 2 OCCUPATION
Page 9 and 10: ADMINISTRATION STAFF HUMAN FACTORS
Page 11 and 12: TASK ANALYSIS 1 - DATA ENTRY/COMPUT
Page 13 and 14: HOTEL MANAGER HUMAN FACTORS Reaches
Page 15 and 16: TASK ANALYSIS 1 - OFFICE ADMINISTRA
Page 17 and 18: RECOMMENDATIONS HOTEL MANAGER 1. Us
Page 19 and 20: WORK ATTRIBUTES: Never Occasional F
Page 21 and 22: FRONT OFFICE Standard reservation s
Page 23 and 24: WORK ATTRIBUTES: Sit XXXXXXXX HOUSE
Page 25 and 26: 4 - ASSISTING ROOM ATTENDANTS (phot
Page 27 and 28: WORK ATTRIBUTES: Sit XXXXXXXX CLEAN
Page 29 and 30: Note the hose connected to the bott
Page 31 and 32: 5 - DUSTER / SWEEPER (photograph 13
Page 33 and 34: 9 - RIDE-ON SCRUBBER (photograph 19
Page 35 and 36: 12 - POWER BLOWER (photograph 24) A
Page 37 and 38: RECOMMENDATIONS Regarding ergonomic
Page 39 and 40: WORK ATTRIBUTES: Sit XXXXXXXX ROOM
Page 41 and 42: 7 ROOM ATTENDANTS/CLEANERS Worker t
Page 43 and 44: 3 - VACUUMING (photograph 15) Worke
Page 45 and 46: 7 - CLEARING OF RUBBISH (photograph
Page 47 and 48: IN-ROOM DINING HUMAN FACTORS Reache
Page 49 and 50: TASK ANALYSIS 1 - FOOD ORDERS (phot
Page 51: Worker then pushes trolley up to ro
Page 55 and 56: TASK ANALYSIS 1 HOUSEKEEPING COORDI
Page 57 and 58: WORK ATTRIBUTES: Sit XXXXXXXX LAUND
Page 59 and 60: 3 - SORTING UNIFORMS (photographs 4
Page 61 and 62: STEWARDS HUMAN FACTORS Reaches: Usu
Page 63 and 64: TASK ANALYSIS 1 - CUTLERY PACKING (
Page 65 and 66: 3 - LOADING, UNLOADING AND DELIVERI
Page 67 and 68: FUNCTION COORDINATOR (PLEASE ALSO R
Page 69 and 70: TASK ANALYSIS 1 FUNCTION COORDINATO
Page 71 and 72: WORK ATTRIBUTES: Sit XXXXXXXX BANQU
Page 73 and 74: 3 - STAGE (photographs 5-6) 5 BANQU
Page 75 and 76: BANQUETS/FUNCTION STAFF - CASUAL (L
Page 77 and 78: RECOMMENDATIONS BANQUETS/FUNCTION S
Page 79 and 80: WORK ATTRIBUTES: Sit XXXXXXXX DRINK
Page 81 and 82: 2 - DRINKS SERVICE (photographs 6-9
Page 83 and 84: RECOMMENDATIONS DRINK SERVERS/BAR A
Page 85 and 86: WORK ATTRIBUTES: Sit XXXXXXXX FOOD
Page 87 and 88: 3 - TILL OPERATION (photograph 4) T
Page 89 and 90: 7 - TAB/KENO OPERATION (photographs
Page 91 and 92: DRINK SERVICE STAFF HUMAN FACTORS R
Page 93 and 94: TASK ANALYSIS 1 - COCKTAIL PARTIES
Page 95 and 96: WAITING STAFF HUMAN FACTORS Reaches
Page 97 and 98: TASK ANALYSIS 1 - CUSTOMER SERVICE
Page 99 and 100: 9 WAITING STAFF Glasses may be take
Page 101 and 102: WAITING STAFF (Small venues) HUMAN
Page 103 and 104:
TASK ANALYSIS 1 - COFFEE SERVICE (p
Page 105 and 106:
5 - CLEANING STOVETOPS/OVENS/BENCHE
Page 107 and 108:
CHEF (Small venues) HUMAN FACTORS R
Page 109 and 110:
TASK ANALYSIS 1 - FOOD PREPARATION
Page 111 and 112:
CHEF (Large venues) HUMAN FACTORS R
Page 113 and 114:
TASK ANALYSIS 1 - FOOD SERVICE (pho
Page 115 and 116:
4 - CARVERY CHEF - BISTRO (photogra
Page 117 and 118:
WORK ATTRIBUTES: Sit XXXXXXXX CAFET
Page 119 and 120:
2 - EMPTYING OIL (photograph 5) Thi
Page 121 and 122:
6 - GENERAL HOUSEKEEPING (photograp
Page 123 and 124:
CATERING COOK HUMAN FACTORS CATERIN
Page 125 and 126:
TASK ANALYSIS CATERING COOK 1 2 3 P
Page 127 and 128:
WORK ATTRIBUTES: Sit XXXXXXXX KITCH
Page 129 and 130:
3 - LOADING THE DISHWASHER (photogr
Page 131 and 132:
SALES ASSISTANT - FOOD AND BEVERAGE
Page 133 and 134:
TASK ANALYSIS 1 - STOCKING FRIDGE (
Page 135 and 136:
CATERING ASSISTANT HUMAN FACTORS CA
Page 137 and 138:
TASK ANALYSIS 1 - TRAY CUTLERY MENU
Page 139 and 140:
5 - TEAS/SUGAR/SALT/PEPPER/BREAD ET
Page 141 and 142:
9 - UNLOADING BAY (photographs 15-1
Page 143 and 144:
BOTTLE SHOP ATTENDANT HUMAN FACTORS
Page 145 and 146:
TASK ANALYSIS 1 - SERVING CUSTOMERS
Page 147 and 148:
4 - BAGGING ICE (photographs 10-11)
Page 149 and 150:
GAMING STAFF HUMAN FACTORS Reaches:
Page 151 and 152:
TASK ANALYSIS 1 - DISPENSING COINS
Page 153 and 154:
5 - CLEANING GAMING AREA (photograp
Page 155 and 156:
STORES HUMAN FACTORS Reaches: Often
Page 157 and 158:
TASK ANALYSIS 1 - RECEIVING DOCK (p
Page 159 and 160:
4 - DRY STORES (photographs 8-12) S
Page 161 and 162:
BOOTS YARDSMEN HUMAN FACTORS Reache
Page 163 and 164:
TASK ANALYSIS 1 - CLEANING BEER LIN
Page 165 and 166:
4 - GARDENING TASKS/YARD MAINTENANC
Page 167 and 168:
GENERAL MAINTENANCE HUMAN FACTORS R
Page 169 and 170:
TASK ANALYSIS 1 - GENERAL HAND (pho
Page 171 and 172:
3 - CAR PARK ATTENDANT (photographs
Page 173 and 174:
Kyphosis Convexity of the spine. No
Page 175 and 176:
POSITIONS OF THE HAND AND ARM Prona
Page 177 and 178:
GLOSSARY OF TERMS USED TO DESCRIBE
Page 179 and 180:
WORK ACTIVITIES LIFTING Raising or
Page 181:
REFERENCES Chaffin, D. and Gunnar,
show all

Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

Create successful ePaper yourself

Delete template?

Save as template?