Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

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DRINK SERVICE STAFF WORK ATTRIBUTES: Sit XXXXXXXX Never Occasional Frequent Constant (0%) (1%-33%) (34%-66%) (67%-100%) Stand XXXXXXXX Walk XXXXXXXX Climb XXXXXXXX Balance XXXXXXXX Neck stoop XXXXXXXX Forward bending XXXXXXXX Turning/twisting XXXXXXXX Kneel/squat XXXXXXXX Crouch/crawl XXXXXXXX Pull/push XXXXXXXX Carry/lift XXXXXXXX Reach overhead XXXXXXXX Handling XXXXXXXX Fingering XXXXXXXX BODY DEMANDS: Never Occasional Frequent Constant (0%) (1%-33%) (34%-66%) (67%-100%) Neck XXXXXXXX Back XXXXXXXX XXXXXXXX Shoulders XXXXXXXX Elbows XXXXXXXX Wrists/fingers XXXXXXXX Legs XXXXXXXX 86 OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS
TASK ANALYSIS 1 – COCKTAIL PARTIES / SERVICE DRINK SERVICE STAFF 1 2 3 Involves carrying a tray with a fully extended wrist in the dominant hand. This involves carrying weights of around 4kg. The task may require walking around with this tray in hand. 4 Refilling will consist of carrying one to two wine bottles utilising gross cylindrical grasping. Pouring involves shoulder abduction, internal rotation, external rotation with pronation/supination motions of the dominant hand. OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS 87 5
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HOSPITALITY INDUSTRY OCCUPATIONAL J
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FOREWORD Rehabilitation happens a l
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FOR EDUCATION PROGRAMS a) To demons
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INDEX ACKNOWLEDGEMENTS 2 OCCUPATION
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ADMINISTRATION STAFF HUMAN FACTORS
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TASK ANALYSIS 1 - DATA ENTRY/COMPUT
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HOTEL MANAGER HUMAN FACTORS Reaches
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TASK ANALYSIS 1 - OFFICE ADMINISTRA
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RECOMMENDATIONS HOTEL MANAGER 1. Us
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WORK ATTRIBUTES: Never Occasional F
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FRONT OFFICE Standard reservation s
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WORK ATTRIBUTES: Sit XXXXXXXX HOUSE
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4 - ASSISTING ROOM ATTENDANTS (phot
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WORK ATTRIBUTES: Sit XXXXXXXX CLEAN
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Note the hose connected to the bott
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5 - DUSTER / SWEEPER (photograph 13
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9 - RIDE-ON SCRUBBER (photograph 19
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12 - POWER BLOWER (photograph 24) A
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RECOMMENDATIONS Regarding ergonomic
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WORK ATTRIBUTES: Sit XXXXXXXX ROOM
Page 41 and 42: 7 ROOM ATTENDANTS/CLEANERS Worker t
Page 43 and 44: 3 - VACUUMING (photograph 15) Worke
Page 45 and 46: 7 - CLEARING OF RUBBISH (photograph
Page 47 and 48: IN-ROOM DINING HUMAN FACTORS Reache
Page 49 and 50: TASK ANALYSIS 1 - FOOD ORDERS (phot
Page 51 and 52: Worker then pushes trolley up to ro
Page 53 and 54: HOUSEKEEPING COORDINATOR HUMAN FACT
Page 55 and 56: TASK ANALYSIS 1 HOUSEKEEPING COORDI
Page 57 and 58: WORK ATTRIBUTES: Sit XXXXXXXX LAUND
Page 59 and 60: 3 - SORTING UNIFORMS (photographs 4
Page 61 and 62: STEWARDS HUMAN FACTORS Reaches: Usu
Page 63 and 64: TASK ANALYSIS 1 - CUTLERY PACKING (
Page 65 and 66: 3 - LOADING, UNLOADING AND DELIVERI
Page 67 and 68: FUNCTION COORDINATOR (PLEASE ALSO R
Page 69 and 70: TASK ANALYSIS 1 FUNCTION COORDINATO
Page 71 and 72: WORK ATTRIBUTES: Sit XXXXXXXX BANQU
Page 73 and 74: 3 - STAGE (photographs 5-6) 5 BANQU
Page 75 and 76: BANQUETS/FUNCTION STAFF - CASUAL (L
Page 77 and 78: RECOMMENDATIONS BANQUETS/FUNCTION S
Page 79 and 80: WORK ATTRIBUTES: Sit XXXXXXXX DRINK
Page 81 and 82: 2 - DRINKS SERVICE (photographs 6-9
Page 83 and 84: RECOMMENDATIONS DRINK SERVERS/BAR A
Page 85 and 86: WORK ATTRIBUTES: Sit XXXXXXXX FOOD
Page 87 and 88: 3 - TILL OPERATION (photograph 4) T
Page 89 and 90: 7 - TAB/KENO OPERATION (photographs
Page 91: DRINK SERVICE STAFF HUMAN FACTORS R
Page 95 and 96: WAITING STAFF HUMAN FACTORS Reaches
Page 97 and 98: TASK ANALYSIS 1 - CUSTOMER SERVICE
Page 99 and 100: 9 WAITING STAFF Glasses may be take
Page 101 and 102: WAITING STAFF (Small venues) HUMAN
Page 103 and 104: TASK ANALYSIS 1 - COFFEE SERVICE (p
Page 105 and 106: 5 - CLEANING STOVETOPS/OVENS/BENCHE
Page 107 and 108: CHEF (Small venues) HUMAN FACTORS R
Page 109 and 110: TASK ANALYSIS 1 - FOOD PREPARATION
Page 111 and 112: CHEF (Large venues) HUMAN FACTORS R
Page 113 and 114: TASK ANALYSIS 1 - FOOD SERVICE (pho
Page 115 and 116: 4 - CARVERY CHEF - BISTRO (photogra
Page 117 and 118: WORK ATTRIBUTES: Sit XXXXXXXX CAFET
Page 119 and 120: 2 - EMPTYING OIL (photograph 5) Thi
Page 121 and 122: 6 - GENERAL HOUSEKEEPING (photograp
Page 123 and 124: CATERING COOK HUMAN FACTORS CATERIN
Page 125 and 126: TASK ANALYSIS CATERING COOK 1 2 3 P
Page 127 and 128: WORK ATTRIBUTES: Sit XXXXXXXX KITCH
Page 129 and 130: 3 - LOADING THE DISHWASHER (photogr
Page 131 and 132: SALES ASSISTANT - FOOD AND BEVERAGE
Page 133 and 134: TASK ANALYSIS 1 - STOCKING FRIDGE (
Page 135 and 136: CATERING ASSISTANT HUMAN FACTORS CA
Page 137 and 138: TASK ANALYSIS 1 - TRAY CUTLERY MENU
Page 139 and 140: 5 - TEAS/SUGAR/SALT/PEPPER/BREAD ET
Page 141 and 142: 9 - UNLOADING BAY (photographs 15-1
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BOTTLE SHOP ATTENDANT HUMAN FACTORS
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TASK ANALYSIS 1 - SERVING CUSTOMERS
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4 - BAGGING ICE (photographs 10-11)
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GAMING STAFF HUMAN FACTORS Reaches:
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TASK ANALYSIS 1 - DISPENSING COINS
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5 - CLEANING GAMING AREA (photograp
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STORES HUMAN FACTORS Reaches: Often
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TASK ANALYSIS 1 - RECEIVING DOCK (p
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4 - DRY STORES (photographs 8-12) S
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BOOTS YARDSMEN HUMAN FACTORS Reache
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TASK ANALYSIS 1 - CLEANING BEER LIN
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4 - GARDENING TASKS/YARD MAINTENANC
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GENERAL MAINTENANCE HUMAN FACTORS R
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TASK ANALYSIS 1 - GENERAL HAND (pho
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3 - CAR PARK ATTENDANT (photographs
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Kyphosis Convexity of the spine. No
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POSITIONS OF THE HAND AND ARM Prona
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GLOSSARY OF TERMS USED TO DESCRIBE
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WORK ACTIVITIES LIFTING Raising or
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REFERENCES Chaffin, D. and Gunnar,
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Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

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