Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

STORES
5 – FILLING ORDERS (photographs 13-14)
154 OCCUPATIONAL JOB DICTIONARY - HOSPITALITY INDUSTRY - HOTELS AND MOTELS
13 14
This task involves filling requisition orders for hotel areas. These are placed onto trolleys, then trolleys are pushed
to areas eg, kitchen, via lift (photograph one) requiring 5kg force. This requires lifting of items including alcohol,
food etc.
RECOMMENDATIONS
1. All the trolleys may need to be redesigned in terms of manoeuvrability. The fixed castors should be located
away from the operator and the swivel castors towards the operator. The castors could have optional brakes
to prevent them swivelling to facilitate easy manoeuvrability. These brakes could be removed to allow all castors
to swivel for repositioning and parking the trolley next to the trestles or similar circumstances.
2. Hydraulic trolleys would be more beneficial for the storage area for positioning prior to lifting. The sliding of
the rice bag rather than lifting will be facilitated with hydraulic/pneumatic trolleys.
3. A battery operated system, which could be attached to the pallets or similar, may need to be considered for
transferring the variety of objects. Thus a stack of chairs, stillages, or any other items to be transferred could
be eased via a motorised trolley. These motorised trolleys could be custom-made. Good handle design will
involve neutral forearm positions rather than fully pronated or supinated. Large grasping span will facilitate
good force applications without tight gripping.
4. The loading bay ramp was observed to be 215cm long and 54cm high. This does not comply with the 1:8
ratio desirable for gradients. Thus this may require a further extension of the ramp length of 127cm minimum.
The surface area may need to be non-slip, with good grip for regular handling of loads.