Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

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WorkCover Corporation 100 Waymouth Street, Adelaide South Australia 5000 General enquiries: 13 18 55 Fax: (08) 8233 2211 info@workcover.com www.workcover.com TTY calls: (08) 8233 2574 for people who are deaf or have hearing/speech impairments. Non-English speaking: (08) 8226 1990 for information in languages other than English, call the Interpreting and Translating Centre and ask them to call WorkCover. This service is available at no cost to you. © WorkCover Corporation of South Australia, 2004 All rights reserved ISBN: 1 877016 20 9
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HOSPITALITY INDUSTRY OCCUPATIONAL J
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FOREWORD Rehabilitation happens a l
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FOR EDUCATION PROGRAMS a) To demons
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INDEX ACKNOWLEDGEMENTS 2 OCCUPATION
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ADMINISTRATION STAFF HUMAN FACTORS
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TASK ANALYSIS 1 - DATA ENTRY/COMPUT
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HOTEL MANAGER HUMAN FACTORS Reaches
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TASK ANALYSIS 1 - OFFICE ADMINISTRA
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RECOMMENDATIONS HOTEL MANAGER 1. Us
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WORK ATTRIBUTES: Never Occasional F
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FRONT OFFICE Standard reservation s
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WORK ATTRIBUTES: Sit XXXXXXXX HOUSE
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4 - ASSISTING ROOM ATTENDANTS (phot
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WORK ATTRIBUTES: Sit XXXXXXXX CLEAN
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Note the hose connected to the bott
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5 - DUSTER / SWEEPER (photograph 13
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9 - RIDE-ON SCRUBBER (photograph 19
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12 - POWER BLOWER (photograph 24) A
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RECOMMENDATIONS Regarding ergonomic
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WORK ATTRIBUTES: Sit XXXXXXXX ROOM
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7 ROOM ATTENDANTS/CLEANERS Worker t
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3 - VACUUMING (photograph 15) Worke
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7 - CLEARING OF RUBBISH (photograph
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IN-ROOM DINING HUMAN FACTORS Reache
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TASK ANALYSIS 1 - FOOD ORDERS (phot
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Worker then pushes trolley up to ro
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HOUSEKEEPING COORDINATOR HUMAN FACT
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TASK ANALYSIS 1 HOUSEKEEPING COORDI
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WORK ATTRIBUTES: Sit XXXXXXXX LAUND
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3 - SORTING UNIFORMS (photographs 4
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STEWARDS HUMAN FACTORS Reaches: Usu
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TASK ANALYSIS 1 - CUTLERY PACKING (
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3 - LOADING, UNLOADING AND DELIVERI
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FUNCTION COORDINATOR (PLEASE ALSO R
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TASK ANALYSIS 1 FUNCTION COORDINATO
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WORK ATTRIBUTES: Sit XXXXXXXX BANQU
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3 - STAGE (photographs 5-6) 5 BANQU
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BANQUETS/FUNCTION STAFF - CASUAL (L
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RECOMMENDATIONS BANQUETS/FUNCTION S
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WORK ATTRIBUTES: Sit XXXXXXXX DRINK
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2 - DRINKS SERVICE (photographs 6-9
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RECOMMENDATIONS DRINK SERVERS/BAR A
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WORK ATTRIBUTES: Sit XXXXXXXX FOOD
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3 - TILL OPERATION (photograph 4) T
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7 - TAB/KENO OPERATION (photographs
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DRINK SERVICE STAFF HUMAN FACTORS R
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TASK ANALYSIS 1 - COCKTAIL PARTIES
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WAITING STAFF HUMAN FACTORS Reaches
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TASK ANALYSIS 1 - CUSTOMER SERVICE
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9 WAITING STAFF Glasses may be take
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WAITING STAFF (Small venues) HUMAN
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TASK ANALYSIS 1 - COFFEE SERVICE (p
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5 - CLEANING STOVETOPS/OVENS/BENCHE
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CHEF (Small venues) HUMAN FACTORS R
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TASK ANALYSIS 1 - FOOD PREPARATION
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CHEF (Large venues) HUMAN FACTORS R
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TASK ANALYSIS 1 - FOOD SERVICE (pho
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4 - CARVERY CHEF - BISTRO (photogra
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WORK ATTRIBUTES: Sit XXXXXXXX CAFET
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2 - EMPTYING OIL (photograph 5) Thi
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6 - GENERAL HOUSEKEEPING (photograp
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CATERING COOK HUMAN FACTORS CATERIN
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TASK ANALYSIS CATERING COOK 1 2 3 P
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WORK ATTRIBUTES: Sit XXXXXXXX KITCH
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3 - LOADING THE DISHWASHER (photogr
Page 131 and 132: SALES ASSISTANT - FOOD AND BEVERAGE
Page 133 and 134: TASK ANALYSIS 1 - STOCKING FRIDGE (
Page 135 and 136: CATERING ASSISTANT HUMAN FACTORS CA
Page 137 and 138: TASK ANALYSIS 1 - TRAY CUTLERY MENU
Page 139 and 140: 5 - TEAS/SUGAR/SALT/PEPPER/BREAD ET
Page 141 and 142: 9 - UNLOADING BAY (photographs 15-1
Page 143 and 144: BOTTLE SHOP ATTENDANT HUMAN FACTORS
Page 145 and 146: TASK ANALYSIS 1 - SERVING CUSTOMERS
Page 147 and 148: 4 - BAGGING ICE (photographs 10-11)
Page 149 and 150: GAMING STAFF HUMAN FACTORS Reaches:
Page 151 and 152: TASK ANALYSIS 1 - DISPENSING COINS
Page 153 and 154: 5 - CLEANING GAMING AREA (photograp
Page 155 and 156: STORES HUMAN FACTORS Reaches: Often
Page 157 and 158: TASK ANALYSIS 1 - RECEIVING DOCK (p
Page 159 and 160: 4 - DRY STORES (photographs 8-12) S
Page 161 and 162: BOOTS YARDSMEN HUMAN FACTORS Reache
Page 163 and 164: TASK ANALYSIS 1 - CLEANING BEER LIN
Page 165 and 166: 4 - GARDENING TASKS/YARD MAINTENANC
Page 167 and 168: GENERAL MAINTENANCE HUMAN FACTORS R
Page 169 and 170: TASK ANALYSIS 1 - GENERAL HAND (pho
Page 171 and 172: 3 - CAR PARK ATTENDANT (photographs
Page 173 and 174: Kyphosis Convexity of the spine. No
Page 175 and 176: POSITIONS OF THE HAND AND ARM Prona
Page 177 and 178: GLOSSARY OF TERMS USED TO DESCRIBE
Page 179 and 180: WORK ACTIVITIES LIFTING Raising or
Page 181: REFERENCES Chaffin, D. and Gunnar,
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Hospitality Industry Occupational Job Dictionary ... - SafeWork SA

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