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2007 Interactive Registration Document - Renault

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01 PRESENTATION<br />

RENAULT AND THE GROUP<br />

OF RENAULT AND THE GROUP<br />

THE RENAULT DISTRIBUTION NETWORK IN EUROPE<br />

Organization of the <strong>Renault</strong> network in Europe<br />

The <strong>Renault</strong> group distributes its vehicles in Europe through a primary and a<br />

secondary distribution network.<br />

The primary network is contractually linked to <strong>Renault</strong> and comprises:<br />

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dealers who can sell and service <strong>Renault</strong> vehicles;<br />

branches belonging to the <strong>Renault</strong> group’s business distribution unit,<br />

REAGROUP, which changed its name on January 1, 2008, to become <strong>Renault</strong><br />

Retail Group;<br />

partners from the primary network specialized solely in after-sales (approved<br />

repairers).<br />

THE RENAULT DISTRIBUTION NETWORK IN EUROPE (1)<br />

<strong>2007</strong> 2006<br />

NUMBER OF RENAULT CONTRACTS EUROPE (1) o/w FRANCE EUROPE (1) o/w FRANCE<br />

Branches and subsidiaries 36 1 (3) 48 10 (2)<br />

Dealerships 1,371 (4) 311 1,220 309<br />

Subdealerships 8,411 4,698 8,496 4,720<br />

TOTAL 9,818 5,010 9,764 5,039<br />

(1) Europe: includes the ten Western European subsidiaries plus Poland, Hungary, Croatia, the Czech Republic, Slovenia and Slovakia.<br />

(2) REAGROUP, wholly owned by <strong>Renault</strong> SA, had 65 outlets organized into one subsidiary<br />

(3) A single <strong>Renault</strong> Retail Group contract covers 62 outlets.<br />

(4) Including 124 contracts for the NORDIC subsidiary.<br />

<strong>Renault</strong> Retail Group<br />

This fully owned <strong>Renault</strong> commercial subsidiary is the Group’s biggest in<br />

terms of revenues (€8.2 billion in <strong>2007</strong>) and workforce (14,800 employees).<br />

It distributes products and services for the <strong>Renault</strong>, Nissan and Dacia brands<br />

on around 300 sites in 14 European countries.<br />

The product range covers new vehicles, used vehicles and spare parts. It also<br />

includes services: servicing, powertrains, bodywork, express repairs (<strong>Renault</strong><br />

Minute and <strong>Renault</strong> Minute bodyshops), short-term rental (<strong>Renault</strong> Rent),<br />

fi nancing and brokerage.<br />

The <strong>Renault</strong> Retail Group Vision 2009 plan is part of <strong>Renault</strong> Commitment 2009.<br />

It is based on three commitments:<br />

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quality: be consistently better than private dealerships;<br />

The secondary distribution network is made up of <strong>Renault</strong>’s subdealers, generally<br />

small businesses with contractual ties to a dealer in the primary network.<br />

<strong>Renault</strong>’s distribution network In Europe complies strictly with regulations<br />

(EC 1400/2002):<br />

in sales, <strong>Renault</strong> has opted for a selective distribution system, based on<br />

qualitative and quantitative factors, which authorizes the Group to choose<br />

its distributors and establish the numbers required;<br />

in after-sales, <strong>Renault</strong> selects its approved repairers on the basis of qualitative<br />

criteria with no restriction on numbers.<br />

RENAULT RETAIL GROUP<br />

FIGURES AT END-<strong>2007</strong> FRANCE + EUROPE FRANCE EUROPE<br />

New vehicles (Units) 283,132 158,209 124,923<br />

Used vehicles (Units) 194,200 125,385 68,815<br />

New and used vehicles (Units) 477,332 283,594 193,738<br />

Consolidated revenues (€ thousands) 8,262,377 4,900,754 3,361,623<br />

14 <strong>Registration</strong> <strong>Document</strong> <strong>Renault</strong> <strong>2007</strong><br />

Find out more at www.renault.com<br />

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profi tability: achieve operating margin of 6% on the additional revenues<br />

created for <strong>Renault</strong>;<br />

volumes: sell 300,000 new vehicles by the end of the plan.<br />

The action taken in <strong>2007</strong> achieved the following results:<br />

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< TABLE OF CONTENTS ><br />

in terms of quality, signifi cant progress was made in six countries (France,<br />

Spain, Hungary, Portugal, UK and Switzerland), where the subsidiary scored<br />

higher than the dealers. Austria and Poland are close behind;<br />

profi tability increased strongly, following the improvement in the operating<br />

margin, which was positive at €8.2 billion in <strong>2007</strong>;<br />

volumes were down in France (158,209 new vehicles) despite an increased<br />

share in <strong>Renault</strong> s ales (from 34.6% to 35.20%). Figures were nevertheless<br />

on target in Europe, with sales of 124,923 new vehicles.<br />

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