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Geriatric Mental Health Disaster and Emergency Preparedness

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Chapter 7 Making the Community Plan 131<br />

paredness <strong>and</strong> response <strong>and</strong> how these organizations will operate within<br />

the National Incident Management System.<br />

Recognize the Role of Community <strong>and</strong> Community<br />

Organizations in <strong>Preparedness</strong> <strong>and</strong> Recovery<br />

The experience of September 11, 2001, taught us that 90% of those experiencing<br />

stress after the World Trade Center attacks sought support from<br />

religious <strong>and</strong> community activities (Schuster, et al., 2001). Community caregivers,<br />

including teachers, clergy, <strong>and</strong> community leaders, are considered<br />

gatekeepers who serve as a first line of assistance to communities at all times<br />

<strong>and</strong> especially during times of crisis (Neighbors, Musick, & Williams, 1998).<br />

For groups who traditionally underutilize mental health services—such<br />

as older adults, Black Americans, <strong>and</strong> those of low socioeconomic status—community<br />

outreach is necessary to improve access to care following<br />

a disaster (Kaniasty & Norris, 1995; Neighbors, et al.; Van Citters &<br />

Bartels, 2004). Recognizing the essential role of community caregiving—<br />

such as religious coping <strong>and</strong> spiritual care—as a first line of mental health<br />

response (Roberts, Flannelly, Weaver, & Figley, 2003), <strong>and</strong> more broadly<br />

as a positive element of disaster response (Meisenhelder, 2002), could improve<br />

communication between traditional mental health providers <strong>and</strong><br />

community-recognized mental health providers, thus improving services<br />

for entire communities. Additionally, since long-term disaster recovery occurs<br />

in the community, recognizing community organizations for their efforts<br />

would be a step toward improving group relations with the public<br />

health community <strong>and</strong> the government.<br />

Develop Community <strong>Mental</strong> <strong>Health</strong> Programs<br />

in Partnership With Community Organizations<br />

Following the 1995 Oklahoma City bombing, an innovative community<br />

mental health program was developed to intervene in the short-to-medium<br />

term with survivors of this major terrorist event (Call & Pfefferbaum,<br />

1999). Funded by FEMA <strong>and</strong> the Federal Center for <strong>Mental</strong> <strong>Health</strong> Services,<br />

which together form the Crisis Counseling Assistance <strong>and</strong> Training<br />

Program (CCP), Project Heartl<strong>and</strong> provided crisis counseling, support<br />

groups, outreach, <strong>and</strong> education for individuals affected by the bombing<br />

(Call & Pfefferbaum). While the program was successful, it did encounter<br />

some major problems: repeated exposure to trauma <strong>and</strong> secondary

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