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Systematic process improvement using ISO 9001:2000 and CMMI

Systematic process improvement using ISO 9001:2000 and CMMI

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4.2 <strong>CMMI</strong> ® 109<br />

Why is this important<br />

The IT PA focuses on establishing <strong>and</strong> operating an integrated team. The<br />

integrated team is a self-managed entity, composed of skilled stakeholders<br />

having specific roles <strong>and</strong> responsibilities <strong>and</strong> the power to make decisions<br />

regarding the product being developed. The team works toward clear <strong>and</strong><br />

commonly understood objectives <strong>and</strong> tasks. Team members maintain their<br />

connections with the functional organizations that may be required to provide<br />

additional product development support. The shared vision fosters a<br />

common underst<strong>and</strong>ing of the product <strong>and</strong> the team’s mission <strong>and</strong> purpose,<br />

<strong>and</strong> guides the activities of the team. The team must underst<strong>and</strong> its place<br />

in the organization <strong>and</strong> the project.<br />

Quantitative Project Management<br />

The purpose of quantitative project management is to quantitatively manage<br />

the project’s defined <strong>process</strong> to achieve the project’s established quality <strong>and</strong><br />

<strong>process</strong>-performance objectives.<br />

SG 1<br />

SP 1.1-1<br />

SP 1.2-1<br />

SP 1.3-1<br />

SP 1.4-1<br />

SG 2<br />

SP 2.1-1<br />

SP 2.2-1<br />

SP 2.3-1<br />

SP 2.4-1<br />

Quantitatively Manage the Project<br />

Establish the Project’s Objectives<br />

Compose the Defined Process<br />

Select the Sub<strong>process</strong>es that Will Be Statistically Managed<br />

Manage Project Performance<br />

Statistically Manage Sub<strong>process</strong> Performance<br />

Select Measures <strong>and</strong> Analytic Techniques<br />

Apply Statistical Methods to Underst<strong>and</strong> Variation<br />

Monitor Performance of the Selected Sub<strong>process</strong>es<br />

Record Statistical Management Data<br />

Why is this important<br />

The QPM PA focuses on managing product quality <strong>and</strong> <strong>process</strong> performance<br />

by <strong>using</strong> quantitative methods. To begin, the project’s objectives must be<br />

identified <strong>and</strong> prioritized. Choices must be made to determine which customer,<br />

project, <strong>and</strong> organizational needs <strong>and</strong> desires are most important.<br />

This, in turn, leads to identification of the sub<strong>process</strong>es that will be statistically<br />

managed.<br />

In conjunction with the Organizational Process Performance PA, the<br />

selected sub<strong>process</strong>es are then monitored so that special causes of variation<br />

can be identified <strong>and</strong> corrective action can be taken.

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