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Systematic process improvement using ISO 9001:2000 and CMMI

Systematic process improvement using ISO 9001:2000 and CMMI

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6.3 Transitioning from the CMM ® to the <strong>CMMI</strong> ® 189<br />

• Identify work products that will be under CM.<br />

• Identify stakeholders that will participate in CM.<br />

• Measure the configuration management <strong>process</strong> <strong>and</strong> determine its<br />

effectiveness.<br />

• Evaluate adherence to the <strong>process</strong> by examining baselines <strong>and</strong> change<br />

control.<br />

• Require senior management to periodically review <strong>process</strong> status <strong>and</strong><br />

results<br />

Because level 3 <strong>process</strong>es are described in more detail <strong>and</strong> are performed<br />

more rigorously than level 2 <strong>process</strong>es, they will support GPs 2.3 through<br />

2.10. This ensures that these <strong>process</strong>es are evaluated <strong>and</strong> corrected if necessary.<br />

In other words, they are institutionalized. There are, however, some<br />

potential problems <strong>and</strong> issues. The IPM PA requires <strong>process</strong> plans to be<br />

integrated. For example, a project may have described the CM <strong>process</strong> in a<br />

CM plan while at level 2. To satisfy the IPM requirements, however, the<br />

CM <strong>process</strong> must be integrated with elements of other <strong>process</strong>es, such as<br />

management use of CM metrics or the use of peer reviews as part of change<br />

control.<br />

Implementation of IPM may be too complicated for organizations without<br />

<strong>process</strong> <strong>improvement</strong> experience. To fully implement the IPM PA, an organization<br />

has to rely on both maturity level 2 (PP, PMC, <strong>and</strong> MA) <strong>and</strong> maturity<br />

level 3 (RSKM <strong>and</strong> VER) PAs. This also means that in order to implement<br />

IPM efficiently, we have to first implement the PP, PMC, <strong>and</strong> MA PAs,<br />

regardless of the capability level, <strong>and</strong> then the RSKM <strong>and</strong> VER PAs. Fortunately,<br />

RSKM <strong>and</strong> VER have smaller impacts on IPM than the other three<br />

PAs. In addition, RSKM is not required by <strong>ISO</strong>.<br />

This section shows how one can use the continuous representation for<br />

<strong>CMMI</strong> ® implementation <strong>and</strong> points to two possible routes for PA implementation.<br />

Most of the basic project management <strong>and</strong> support PAs can be implemented<br />

first. Alternatively, a somewhat tailored organizational st<strong>and</strong>ard<br />

<strong>process</strong> description can be used when describing those <strong>process</strong>es for individual<br />

project implementation. PP, PMC, <strong>and</strong> MA can be implemented when<br />

needed. In addition, the approach can be simplified by implementing only<br />

the first two specific practices of IPM (SP 1.1-1, Establish the Project’s Defined<br />

Process <strong>and</strong> SP 1.2-1, Use Organizational Process Assets for Planning Project Activities),<br />

leaving the other practices for later inclusion.

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