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Systematic process improvement using ISO 9001:2000 and CMMI

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6.1 Differences between the CMM ® <strong>and</strong> <strong>CMMI</strong> ® 173<br />

activities that are performed at the project level to determine <strong>and</strong> eliminate<br />

causes of defects. Causal analysis, however, goes beyond examining defects.<br />

It can be applied to problems ranging from narrow project problems to<br />

business <strong>and</strong> engineering problems that require systematic analysis <strong>and</strong> resolution.<br />

6.1.6 Continuous <strong>CMMI</strong> ® representation: concept of threads<br />

Maturity levels, used in CMM ® -SW for many years, indicate a preferred order<br />

for <strong>process</strong> <strong>improvement</strong>. First, project management is stabilized. Process<br />

variations are then minimized through the introduction of the organizational<br />

st<strong>and</strong>ard <strong>process</strong>. Finally, <strong>process</strong>es are quantitatively controlled <strong>and</strong> optimized.<br />

This order is also sanctioned in the <strong>CMMI</strong> ® <strong>and</strong> is shown in Table<br />

6.3 [4].<br />

Table 6.3<br />

Activity<br />

Activities Versus PAs—Staged Representation<br />

Associated PA<br />

Level 2<br />

Build a plan.<br />

Track performance against the plan.<br />

Manage inputs to the plan.<br />

Make sure the plan is followed.<br />

Control the artifacts being created.<br />

Get basic measurements in place.<br />

Manage your suppliers.<br />

Project Planning<br />

Project Monitoring <strong>and</strong> Control<br />

Requirements Management<br />

Process <strong>and</strong> Product Quality Assurance<br />

Configuration Management<br />

Measurement <strong>and</strong> Analysis<br />

Supplier Agreement Management<br />

Level 3<br />

Provide an atmosphere for acceptance of<br />

st<strong>and</strong>ard <strong>process</strong>es.<br />

Minimize unnecessary <strong>process</strong> variation.<br />

St<strong>and</strong>ardize engineering <strong>process</strong>es<br />

because they are now protected by<br />

effective project management practices.<br />

Extend project management.<br />

Provide support for engineering <strong>and</strong><br />

management decision making.<br />

Ensure knowledge of the organization’s<br />

st<strong>and</strong>ard <strong>process</strong>es for current <strong>and</strong> future<br />

needs.<br />

Organization Process Focus<br />

Organization Process Definition<br />

Organization Process Definition,<br />

Requirements Development, Technical<br />

Solution, Product Integration,<br />

Verification, Validation<br />

Integrated Project Management, Risk<br />

Management<br />

Decision Analysis <strong>and</strong> Resolution<br />

Organizational Training

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