Systematic process improvement using ISO 9001:2000 and CMMI

294 Index
IDEAL SM model (continued) ISO 9001:1987, 33
Diagnosing phase, 23, 207–9
ISO 9001:1994, 3, 33, 34–35
Establishing phase, 23–24, 209–36
clauses, 35, 36–37
illustrated, 23
defined, 34
Initiating phase, 22, 206–7
ISO 9001:2000 vs., 175–77
Learning phase, 24, 236–37
nonconformity prevention, 176
managing improvement based on, 25
organization requirements, 35
process improvement guidance, 22
organization transition, 154
indirect artifacts, 244
transition to ISO 9001:2000, 201–4
infrastructure, 73
ISO 9001:2000
initial maturity level, 38
application, 122
Initiating phase, 22
CMMI ® relationship, 149–51
defined, 206
CMMI ® similarities, 8–9
in ISO–CMMI ® synergy, 206–7
commonalities, 129–31
stress management, 206
differences, 131–32
See also IDEAL SM model
features comparison, 122
institutionalization, 83–86
ISO 9001:1994 vs., 175–77
CMM ® vs. CMMI ® , 155–61
language, 176
GGs/GPs and, 85
management responsibility, 69–72
methods of address, 86
measurement, analysis, improvement, 76–78
staged representation and, 86
process improvement illustration, 9
synergy, 135–36
product realization, 73–75
institutionalization approach, 182–83
QMS, 67–69
quality management principles, 61–65,
continuous representation, 183–85
130–31, 175
continuous representation variant, 185–89
registration, SCAMPI SM for, 260–61
transition steps, 183
registration process, 252–57
See also CMMI ® transition
requirements, 66–78
integrated product and process development
requirements not covered by CMMI ® ,
(IPPD), 80
151–52
integrated project management, 106–7, 142,
resource management, 72–73
168–69
Section 4 requirements, 177
CMMI ® to ISO 9001:2000 mapping, 272–73
Section 5 requirements, 178
maturity level 3 PA, 168–69
Section 6 requirements, 178
purpose, 106
Section 7 requirements, 179
See also Process areas (PAs)
Section 8 requirements, 179
integrated teaming, 108–9
‘‘shall’’ statements, 10
CMMI ® to ISO 9001:2000 mapping, 273 as sparse document, 9
purpose, 108 strengths, 132–33
See also Process areas (PAs) stress management, 206
International Council on Systems Engineering terminology comparison, 126
(INCOSE), 47 weaknesses, 133–34
inverse mapping, 268–81 ISO 9001:2000 to CMMI ® mapping, 264–68
ISO Section 4, 264
certification, 121 Section 5, 264–65
family, 60 Section 6, 265
Web site, 121 Section 7, 266–67
ISO 9000-3, 33 Section 8, 267–68
ISO 9000:1994, 34
See also mappings