Systematic process improvement using ISO 9001:2000 and CMMI

8.1 SCAMPI SM 247
• Organizational unit;
• Model selected;
• PAs appraised;
• Specific and generic goal ratings;
• Maturity or capability levels ratings.
We now briefly describe each phase. For more details about tailoring
guidelines, descriptions of parameters and limits, required and optional practices,
and implementation guidance, refer to [1].
8.1.2.1 Plan and prepare for appraisal
The SCAMPI SM method requires the appraisal scope and objectives to be
determined and documented by the lead appraiser and approved by the
appraisal sponsor. The sponsor typically represents the organization that has
commissioned the appraisal. This person works with the lead appraiser in
defining the goals and objectives of the appraisal based on the organization’s
business goals and objectives. The sponsor is responsible for defining the
scope of the organization and the scope of the CMMI ® to be appraised. The
sponsor’s knowledge and desires are a blend of the understanding of the
organizational business goals and the need and desire for process improvement.
In many cases, the lead appraiser will have to explain the requirements,
constraints, and needs of the SCAMPI SM method to the sponsor so the scope
of the appraisal may be jointly defined. When the goals and objectives, scope,
and constraints of the appraisal are known they are documented in the
appraisal plan.
The purpose of the plan is to ensure mutual understanding of the goals,
scope, activities, and constraints of the appraisal. The SCAMPI SM method
contains many constraints but still offers a wide variety of choices that allow
the appraisal team leader and sponsor to select the appraisal features that
best address business objectives. The appraisal team leader is responsible
for following the method’s tailoring rules and documenting the sponsor’s
agreement in the appraisal plan. A typical table of contents for an appraisal
plan is shown in Table 8.2.
A major activity in this phase is appraisal team selection and preparation.
In the SCAMPI SM method, stringent requirements are laid out for appraisal
team selection including certain minimum levels of engineering and management
experience. While the CBA IPI method allows the lead assessor to
provide CMM ® training, the SCAMPI SM method requires CMMI ® training to