Systematic process improvement using ISO 9001:2000 and CMMI

270 Document Mapping
Table 9.6
Mapping of CMMI ® Process Areas to ISO 9001:2000 (continued)
Goal Specific Practice Description ISO 9001:2000
SG 2
SP 1.2-1 Determine Which 6.2.2
Training Needs Are the
Responsibility of the
Organization
SP 1.3-1 Establish an 6.2.2
Organizational Training
Tactical Plan
SP 1.4-1 Establish Training 6.2.2
Capability
Provide Necessary
Training
SP 2.1-1 Deliver Training 6.2.2
SP 2.2-1 Establish Training Records 6.2.2
SP 2.3-1 Assess Training 6.2.2
Effectiveness
Organizational Process
Performance
SG 1
Establish Performance
Baselines and Models
SP 1.1-1 Select Processes 8.4
SP 1.2-1 Establish Process 8.4
Performance Measures
SP 1.3-1 Establish Quality and 8.4, 5.4.1
Process-Performance
Objectives
SP 1.4-1 Establish Process 8.4
Performance Baselines
SP 1.5-1 Establish Process 8.4
Performance Models
Organizational Innovation
and Deployment
SG 1
SG 2
Select Improvements
SP 1.1-1 Collect and Analyze 8.5.1
Improvement Proposals
SP 1.2-1
Identify and Analyze
Innovations
SP 1.3-1
Pilot Improvements
SP 1.4-1
Select Improvements for
Deployment
Deploy Improvements
SP 2.1-1
Plan the Deployment
SP 2.2-1
Manage the Deployment
SP 2.3-1
Measure Improvement
Effects