Systematic process improvement using ISO 9001:2000 and CMMI

292 Index
without ISO experience/with CMM ®
CMMI ® transition (continued)
D
decision analysis and resolution (DAR), 116–17
experience, 224–29
CMMI ® to ISO 9001:2000 mapping, 278
maturity level 2, 192–95
purpose of, 116
maturity level 3, 196–98
See also Process areas (PAs)
potential transition cases, 211–34
decision making, factual approach, 64, 131
without previous process improvement defined maturity level
experience, 212–24
defined, 38
process improvement approaches, 181
KPAs, 42
staged approach, 199–200
See also CMM ® maturity levels
staged representation, 191–92
defined process, 160
summary, 201
Diagnosing phase, 23
CMM ® maturity levels, 21, 38
defined, 23
achieving, 40
in ISO–CMMI ® synergy, 207–9
defined level, 38, 42
See also IDEAL SM model
illustrated, 39
direct artifacts, 244
initial level, 38
Directed Implementation (DI), 159–60
KPAs, 38–43
CMM ® key practices, 159
managed level, 38, 42
new generic practices, 159
optimizing level, 38, 42–43
See also CMMI ®
repeatable level, 38, 40–41
document mapping, 263–81
CMM ® -SW, 3, 14, 35–43
CMMI ® to ISO 9001:2000, 268–81
continuous process improvement basis, 33
defined, 263
defined, 35–38
ISO 9001:2000 to CMMI ® , 264–68
Commitment to Perform (CO), 155, 157
common features, 39–40
E
CMM ® , 155
EIA/IS-731, 47–53
CMMI ® , 156
AAs, 49
configuration management (CM), 114–15
APs, 49
CMMI ® to ISO 9001:2000 mapping, 277 architecture, 48
as maturity level 2 PA, 165 BPs, 49
purpose, 114 capability levels, 48, 49–50
See also Process areas (PAs) defined, 47
continual improvement, 63–64, 130 FAs, 51, 52
continuous representation, 80 focus areas, 51
capability level 0, 86 GAs, 51
capability level 1, 86 GCs, 51
comparison, 83 GPs, 51, 52
engineering PAs implementation, 190–91 parts, 47
freedom, 133
Electronics Industry Alliance. See EIA/IS-731
GGs/GPs, 87–88 engineering PAs, 99–104
illustrated, 83 implementing, 190–91
institutionalization approach, 183–89 product integration (PI), 102–3, 170–71, 276
PA implementation order, 174 requirements development (RD), 100–101,
PAs, 81, 85 274–75
See also CMMI ®
requirements management (REQM),
customer focus, 61–62, 130, 140
99–100, 162–63, 274