ONE ROOF

Our cross-divisional competence center for occupa-
tional safety, health and environmental protection
(OSHEP)* works continually to improve Group-wide
environmental and safety management systems and
ensure implementation in HOCHTIEF companies. In the
year under review, for example, we succeeded in keeping
the accident rate across the entire Group at the same
level as the previous year, with 7.2 accidents per thousand
employees.
The HOCHTIEF People.Index“** workforce survey
launched at the end of 2009 is designed to provide
regular new impetus for future human resources activities.
The aim is to increase employee satisfaction.
➩ Our objective: We aim to further boost our position
as a sought-after employer and, over the long term,
establish ourselves among the most attractive employers
in the industry.
Corporate citizenship
HOCHTIEF has always primarily employed staff and
subcontractors from the regions where our projects are
located around the world. We also practice active corporate
citizenship in those regions. To cite a few examples:
In September 2009, a German school opened in
Doha with financial assistance from HOCHTIEF. We are
currently involved in several projects in the Qatari capital.
Record numbers of visitors were attracted by “Bauhaus.
A Conceptual Model,” an exhibition sponsored
by HOCHTIEF and staged in Berlin to celebrate the 90th
anniversary of the founding of the Bauhaus design school.
We also supported various other exhibitions and publications
under our Bauhaus/modern architecture sponsorship
focus. In 2010, we are sponsoring a number of
projects in connection with the RUHR.2010 European
Capital of Culture***.
➩ Our objective: We aim to get involved in the community
wherever our company is at work.
Compliance and ethics management
As a company operating in regions with different cultures
and political systems, HOCHTIEF attaches great
importance to compliance**** and ethics management.
2009 saw the structure of the compliance system further
refined at divisional level and compliance officers designated.
The compliance officers perform HOCHTIEF
compliance system responsibilities within the divisions—
❘ Information for our Shareholders ❘ ❘ Management Report ❘ ❘ Financial Statements and Notes ❘
primarily the provision of compliance training and advice.
From 2009, the company’s anticorruption e-learning
program has been supplemented by another on
illegal employment. Scheduled training was also held on
the HOCHTIEF Code of Conduct and various HOCHTIEF
directives. The existing in-house whistle-blowing hotline
has been paralleled since February 2009 by a second
external line. The two hotlines can be used by employees
and outsiders—anonymously if required—to report
information about possible criminal offences, noncompliance
with statutory or company rules, or irregularities
of other kinds.
➩ Our objective: We aim to set standards in business
ethics and do our utmost to apply those standards.
Resource protection
Conserving natural resources is especially important
for a provider of construction services like HOCHTIEF.
We therefore launched a wide range of activities in the
past year to reduce quantities of waste on construction
sites and increase recycling quotas. Supplying the
population with clean water is the aim of numerous infrastructure
projects. Our company also works in-house to
conserve resources. During the year under review, for
example, we further increased the proportion of
“green” products in our KaufPilot***** electronic procurement
platform.
➩ Our objective: We aim to conserve natural resources
and optimize the use of resources.
Transparent communication
HOCHTIEF published its third, audited sustainability report
in 2009. We adhered in its preparation to the
Guidelines of the Global Reporting Initiative (GRI) and
the principles of the UN Global Compact. The next report
will appear in 2011. HOCHTIEF is the only German
construction company to publish a sustainability report.
We provide information about current activities and
events at www.hochtief.com/sustainability. In an additional
service for clients since 2009, people can now
use this platform to direct their specific requests for information
on sustainable products and services to the
HOCHTIEF experts responsible.
*For further information, please
see page 57.
**For further information, please
see page 56.
*****See glossary on page 198.
***For further information,
please see page 108 and
www.hochtief.com.
****For further information,
please see page 197.
Annual Report 2009 49