Avaya IR Install and Troubleshooting Guide - Avaya Support

Hardware installationModem cableAn RS-232 cable is required to connect the external modem to the serial port of the SunBlade 150.Installing the Sun Blade 150To install the Sun Blade 150 computer:• Select a physical location – must be on a local area network (LAN) and have telephonyconnectivity to a switch.• Connect to power• Connect the peripherals (such as monitor, keyboard, and mouse)See Sun Blade 150 Getting Started for complete information on how to perform these tasks.Installing telephony cardsIf you purchased an Avaya IR system that includes hardware and software components, thesystem arrives from the factory with the purchased telephony cards pre-installed and tested.You should not need to install telephony cards for initial setup of the system.If you purchased a software-only system, see the following documents for information abouthow to install the PCI telephony cards required for the Avaya IR system:Sun Blade 150 ServiceManualAG4000 Installation andDeveloper's ManualThis document describes the proper procedure for opening the chassisand installing cards in the PCI card slots.This document describes specific procedures for installing the AG4000cards in the PCI slots and connecting the cards to the telephonenetwork.Connecting the platformAn Avaya IR platform must be connected to a local area network (LAN). It also must beconnected directly to:• The Public Switched Telephone Network (PSTN)• An Avaya MultiVantage system, or• A non-Avaya PBX that supports the required digital protocolsIssue 3 March 2003 11