Avaya IR Install and Troubleshooting Guide - Avaya Support

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TroubleshootingTroubleshooting an IR system can be a complex process. The purpose of this section is toprovide basic troubleshooting information for customers and for Avaya supportrepresentatives who are new to the platform.The Maintenance section of this online help system describes actions customers can take tokeep their IR systems running optimally, and provides detailed information on how Avayasupports maintenance and troubleshooting activities.Issue 3 March 2003 63
Page 1 and 2:
Avaya Interactive ResponseRelease 1
Page 3:
Technical SupportTo report problems
Page 6 and 7:
ContentsRequirements for successful
Page 9 and 10:
Hardware installationIf you purchas
Page 11 and 12: Hardware installationModem cableAn
Page 13 and 14: Hardware installation2. Connect the
Page 15 and 16: Installing the system base software
Page 23 and 24: Site-specific setupThe information
Page 25 and 26: Site-specific setup2. Select a Loca
Page 27 and 28: Site-specific setup18. Regions[ ] A
Page 29 and 30: Installing packages and setting up
Page 35: Installing packages and setting up
Page 38 and 39: Installation overviewVERSION: 1.0.0
Page 40 and 41: Installation overview4. Type uncomp
Page 43 and 44: Restoring the system from backupIf
Page 45 and 46: MigrationThis section defines the p
Page 47 and 48: MigrationAvaya supplied Enhance Bas
Page 49 and 50: Migration• Oracle Data. The data
Page 51 and 52: Migration6. Press Enter.The tool di
Page 53 and 54: MigrationFor example, if IRAPI func
Page 55 and 56: Migrationetc/init.d/etc/init.d/nfs.
Page 57 and 58: MigrationThe speech conversion tool
Page 59 and 60: Migrationb) Set the Application Tra
Page 61: MigrationIssue 3 March 2003 61
Page 66 and 67: TroubleshootingSpeechThe IR system
Page 68: Troubleshooting68 Avaya IR R1 Insta
Page 71 and 72: Troubleshooting guidelinesSun diagn
Page 73 and 74: Investigating operations problemsPr
Page 75 and 76: Investigating operations problems4.
Page 77 and 78: Investigating operations problemsEx
Page 79 and 80: Investigating operations problems
Page 81 and 82: Investigating operations problemsSp
Page 83: Investigating operations problemsb)
Page 89: Checking hardwareboardinfortrunkmon
Page 92 and 93: Troubleshooting• Have an inadequa
Page 94 and 95: TroubleshootingTo remove and restor
Page 96 and 97: TroubleshootingChecking communicati
Page 98 and 99: TroubleshootingAdministration > Spe
Page 100 and 101: Troubleshooting2. Configure the sys
Page 102 and 103: Troubleshooting-i Display the state
Page 105 and 106: AIndexAll ports BROKEN on speech se
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Avaya IR Install and Troubleshooting Guide - Avaya Support

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