Avaya IR Install and Troubleshooting Guide - Avaya Support

Hardware installationIf you purchased an Avaya IR system that includes hardware and software, the hardwarecomponents are usually installed by an Avaya service technician or third-party serviceprovider as part of the product maintenance agreement.If you purchased a software-only system, you are responsible for obtaining the hardwarecomponents and either installing the hardware platform or arranging for installation by anAvaya service technician or third-party service provider. For information about therecommended hardware platform, see Hardware requirements on page 9.The Avaya IR platform (Sun Blade 150) must be installed on a local area network (LAN) andhave connectivity to a telephony network with which the system will interact. Telephonyconnectivity can be provided by digital trunks (either T1 or E1) from a telecommunicationsswitch. If the Avaya IR solution uses Voice over IP (VoIP), the LAN provides the telephonyconnectivity to the switch.Required documents for hardware installationThe following documents are required for installing the hardware. These documents areavailable on the Avaya IR Documentation CD, the Avaya IR System Help, and from the Sunand Natural Microsystems Web sites.DocumentSun Blade 150 Getting StartedSun Blade 150 Service ManualAG4000 Installation and Developer's ManualUS Robotics Sportster ManualSystem Administration Guide, Volume 3 –Managing and monitoring network services forSolaris 8Web sitehttp://www.sun.comhttp://www.sun.comhttp://www.nmscommunications.comhttp://www.usr.com/support/s-mainmenu.asphttp://www.sun.comIssue 3 March 2003 9