Avaya IR Install and Troubleshooting Guide - Avaya Support

MigrationThis section defines the processes and tools needed to successfully migrate data from V 6.1,V7, V8, or R9 CONVERSANT platforms (MAP40, MAP40P, MAP100 or MAP100P) to theAvaya IR platform using a LAN connection.The migration process is a one time process that occurs in three phases:• Pre-migration. Evaluate existing applications to help plan migration activities.• Migration/update. Perform actual migration or movement of data using automated andmanual procedures.• Post-migration. Verify the state of the migrated information and update migratedapplications.Note:To ensure a complete migration, each phase must be completed successfullybefore proceeding to the next phase. Avaya technical services supportcustomers through all phases of migration.Migration overviewPre-migration phaseThe pre-migration phase includes the use of the evaluation tool (Scanit), resulting in a log ofthe evaluation results and a plan of action for each possible result. The evaluation does thefollowing:• Scans the customer’s data, including the following:― Core Applications (Voice@Work, IVR Designer, Script Builder, IRAPI)― Data files and database tables― Utilities and tools― Pre-packaged speech files (EBS)― Grammar files― Custom external functions― Recorded speech (prompts)Issue 3 March 2003 45