Avaya IR Install and Troubleshooting Guide - Avaya Support

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Installation overviewNote:The tool outputs a large amount of information that can scroll by quickly. Tocapture the output in a file for future reference, use the tee or script utilities tocapture the output. (For example, |tee file_name)The system responds with:Scan Script Builder applications on this system?[y or n, default y]2. Press Enter to accept the default.Accepting the default causes the tool to find all the Script Builder program files to bescanned.The system displays the following prompt:Enter file name of source file list.3. Enter the name of the input file that specifies the files to be scanned.You can enter a file of files to scan. As the tool reads these files, it checks to see if thelisted source files exist. It then captures the list of files to scan and displays the followingprompt:You may also enter directories to search.You will be reprompted for each directoryEnter a directory name4. Enter the name of the directory where the scan should begin.The response to this prompt should be the root directory of the application path. You donot need to supply a directory if all of the applications to be scanned are specified in theinput file.This prompt repeats after the system searches for files in the given directory and subdirectories. You can scan additional source trees if all applications are not in the samedirectory tree.5. Enter more directories, or press Enter to continue.The system displays the following message:The following source files will be scannedpress return to continue[List of files found ……]Press return to begin scanning.The tool displays a summary of all the files to be scanned. This is the list of filesdiscovered as a result of all the previous queries.50 Avaya IR R1 Install and Troubleshooting Guide
Migration6. Press Enter.The tool displays a series of processing messages, as it begins scanning. When thescanning process is complete it displays the following message.Application scanning now complete.Results can be found in the directory /current_directory/results7. Press Enter.The results of the application scanning are put into a results directory created from thecurrent working directory where the tool is running.Scanning ResultsThe Scanit tool creates a directory named results with the following log information:• source_outages.timestamp.file_typeFor every source file type (c, h, sh, t, nam, and prg), the scanning tool lists the files whereobsolete tokens were found. The file has the following form:• tokensummary.timestamp.file_typeIssue 3 March 2003 51
Page 1 and 2: Avaya Interactive ResponseRelease 1
Page 3: Technical SupportTo report problems
Page 6 and 7: ContentsRequirements for successful
Page 9 and 10: Hardware installationIf you purchas
Page 11 and 12: Hardware installationModem cableAn
Page 13 and 14: Hardware installation2. Connect the
Page 15 and 16: Installing the system base software
Page 23 and 24: Site-specific setupThe information
Page 25 and 26: Site-specific setup2. Select a Loca
Page 27 and 28: Site-specific setup18. Regions[ ] A
Page 29 and 30: Installing packages and setting up
Page 35: Installing packages and setting up
Page 38 and 39: Installation overviewVERSION: 1.0.0
Page 40 and 41: Installation overview4. Type uncomp
Page 43 and 44: Restoring the system from backupIf
Page 45 and 46: MigrationThis section defines the p
Page 47 and 48: MigrationAvaya supplied Enhance Bas
Page 49: Migration• Oracle Data. The data
Page 53 and 54: MigrationFor example, if IRAPI func
Page 55 and 56: Migrationetc/init.d/etc/init.d/nfs.
Page 57 and 58: MigrationThe speech conversion tool
Page 59 and 60: Migrationb) Set the Application Tra
Page 61: MigrationIssue 3 March 2003 61
Page 65 and 66: Troubleshooting overviewThis sectio
Page 67 and 68: Troubleshooting overviewHardware ma
Page 70 and 71: Troubleshooting• Effective IR sys
Page 72 and 73: TroubleshootingInadequate systemres
Page 74 and 75: Troubleshooting6. Check the Message
Page 76 and 77: TroubleshootingAll calls droppedTo
Page 78 and 79: Troubleshooting-12 Cannot set timer
Page 80 and 81: Troubleshooting2. Enter trace tsm c
Page 82 and 83: Troubleshootingsystem overload. For
Page 86: TroubleshootingChecking Oracle obje
Page 91 and 92: Checking hardwareRestoring NETOOS c
Page 93 and 94: Checking hardware― For the VoIP c
Page 95 and 96: Checking hardware2. Note the result
Page 97 and 98: Checking LAN communicationsTo suppo
Page 99 and 100: Checking communications4. Click Tes
Page 101 and 102:
Checking communications• Only tra
Page 103:
Checking communications-t Set the t
Page 106:
IndexPreinstallation • 15Pre-migr
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