Avaya IR Install and Troubleshooting Guide - Avaya Support

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Installation overview4. Type uncompress sp_package.ds.Z where sp_package.ds.Z is the name of thecompressed service pack file in the /export/patch directory. Press Enter.The service pack uncompresses in the current directory.5. Type pkgadd -d ./sp_package.ds sp_package where sp_package.ds is the name of theuncompressed service pack package and sp_package is the name of the service packyou want to install. Press Enter.For example, to install service pack AV1-0qp, typepgkadd -d ./AV1-0qp.ds AV1-0qpand press Enter.The package installation starts. The system displays various messages. In most cases,you must confirm these message by pressing Enter (to choose the default Yesresponse).Note:If you do not confirm the package installation messages, the process will exitand the package will not be installed.After a short time, the system displays a message indicating that the installation iscomplete. You must reboot your system for the changes to take effect.6. Type shutdown -y -i6 -g0 and press Enter to reboot your system.40 Avaya IR R1 Install and Troubleshooting Guide
Backing up the system for the first timeBacking up the system for the first timeAvaya strongly recommends that you create a full backup of the system after you havecompleted administering the features for the first time. By doing so, you will preserve yoursetup and minimize the amount of work you will need to do if the system becomes disabledand has to be restored.See Creating backups in the Avaya IR System Help for more information.Issue 3 March 2003 41
Page 1 and 2: Avaya Interactive ResponseRelease 1
Page 3: Technical SupportTo report problems
Page 6 and 7: ContentsRequirements for successful
Page 9 and 10: Hardware installationIf you purchas
Page 11 and 12: Hardware installationModem cableAn
Page 13 and 14: Hardware installation2. Connect the
Page 15 and 16: Installing the system base software
Page 23 and 24: Site-specific setupThe information
Page 25 and 26: Site-specific setup2. Select a Loca
Page 27 and 28: Site-specific setup18. Regions[ ] A
Page 29 and 30: Installing packages and setting up
Page 35: Installing packages and setting up
Page 38 and 39: Installation overviewVERSION: 1.0.0
Page 43 and 44: Restoring the system from backupIf
Page 45 and 46: MigrationThis section defines the p
Page 47 and 48: MigrationAvaya supplied Enhance Bas
Page 49 and 50: Migration• Oracle Data. The data
Page 51 and 52: Migration6. Press Enter.The tool di
Page 53 and 54: MigrationFor example, if IRAPI func
Page 55 and 56: Migrationetc/init.d/etc/init.d/nfs.
Page 57 and 58: MigrationThe speech conversion tool
Page 59 and 60: Migrationb) Set the Application Tra
Page 61: MigrationIssue 3 March 2003 61
Page 65 and 66: Troubleshooting overviewThis sectio
Page 67 and 68: Troubleshooting overviewHardware ma
Page 70 and 71: Troubleshooting• Effective IR sys
Page 72 and 73: TroubleshootingInadequate systemres
Page 74 and 75: Troubleshooting6. Check the Message
Page 76 and 77: TroubleshootingAll calls droppedTo
Page 78 and 79: Troubleshooting-12 Cannot set timer
Page 80 and 81: Troubleshooting2. Enter trace tsm c
Page 82 and 83: Troubleshootingsystem overload. For
Page 86: TroubleshootingChecking Oracle obje
Page 91 and 92:
Checking hardwareRestoring NETOOS c
Page 93 and 94:
Checking hardware― For the VoIP c
Page 95 and 96:
Checking hardware2. Note the result
Page 97 and 98:
Checking LAN communicationsTo suppo
Page 99 and 100:
Checking communications4. Click Tes
Page 101 and 102:
Checking communications• Only tra
Page 103:
Checking communications-t Set the t
Page 106:
IndexPreinstallation • 15Pre-migr
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Avaya IR Install and Troubleshooting Guide - Avaya Support

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