Avaya IR Install and Troubleshooting Guide - Avaya Support

Troubleshooting-12 Cannot set timer (internal).-13 File was not specified.-14 Unix call failed (internal).-15 Destination was not supplied.-16 Mode, for FAX_CNG, not supplied (obsolete).-17 Command was not supplied.-18 Return string was not supplied.-19 Cover page merging failed (internal).-20 Subprog to sbFaxHpr failed (internal).-21 IRAPI call failed (internal).-22 faxmastr file open error occurred (internal).-23 Wrong subprog message was received (internal).-24 Max. sbFaxHpr instances was reached (internal).-25 Fax file is a big endian fax file.Investigating speech problemsSpeech problems include all malfunctions related to playing and processing speech.Speech not playingSpeech may not play for a variety of reasons, including the following:• An NMS card or a channel is out of service.• The voice response application does not contain, or fails to find, the required phrase.• The required voice response application is not assigned to the channel.• A proxy server providing Text-to-Speech service is disconnected or experiencingintermittent problems.Checking the card and channel service stateTo check card and channel state:1. Do one of the following to check the status of the NMS card or cards:― Go to the Display Equipment screen.78 Avaya IR R1 Install and Troubleshooting Guide