Avaya IR Install and Troubleshooting Guide - Avaya Support

TroubleshootingChecking Oracle object size limitsAn extent is an user defined unit of storage in the Oracle storage clause when defining anOracle object. It is used as MINEXTENTS or MAXEXTENTS in the storage clause. An Oracleobject (that is, a table, an index, a rollback segment) grows one extent in size each time theobject needs to be expanded.When the maximum allowed number of extents is reached, the object will not be able to growfurther. The object needs to be redefined so that either the size of each extent is increased orthe initial object size is increased, to reduce the number of extents required for the storage ofthis object. The maximum allowed number of extents in an system is 2,147,483,645.To check the number of extents:1. Type dbused and press Enter.The system displays the Space Allocated screen.2. Compare the value in the EXTENTS column to the value in the MAX_EXTENTS column.If the value in the EXTENTS column is greater than or equal to the value in theMAX_EXTENTS column, the table has reached its maximum size.3. Redefine the database table storage, if necessary.Note:Contact your internal database administrator or your database vendor for helpwith this and other database tasks.Tracing a serviceA trace is a record of the events that have occurred on a voice channel, the voice system, ora host system. Tracing tells you what events are occurring as the IR system completes tasksin the voice response application. Use the trace command to trace a service.86 Avaya IR R1 Install and Troubleshooting Guide