Avaya IR Install and Troubleshooting Guide - Avaya Support

Restoring the system from backupIf a full backup of the Avaya IR system exists, the system can be completely restored withoutneeding to install software from CD media or re-administration of features.To restore the system from full backup:Step System prompt Action1. — Perform Steps 1 through 21 of Install systemsoftware on page 16. After Step 21, thesystem displays the following prompt:2. Welcome To Avaya InteractiveResponse R1 Installation andRecovery.Please select one of thechoices below.I to Install or R forRestore3. The system prompts you to make surethe LAN cable is plugged in beforeproceeding.4. You will next have to enter thenfs pathname to the backupimage.The format isbackuphostip:/path/systemname.DddmmyyThh:mm:ssWhere:backuphostip is the ip addressof the system where the backupfile is located.path is the pathname to thedirectory on the backuphostwhere backup file is located.systemname is the host name ofthe system that back up wascreated from.There should be two files onthe backuphost:systemname.DddmmyyThh:mm:ss.full andsystemname.DddmmyyThh:mm:ss.diskinfo.Enter the nfs pathname to thebackup image now.Type r and press Enter, to begin restoring thesystem from backup.If necessary, see Connecting the platform tothe LAN on page 11 for more information.Type the NFS pathname to the backup file andpress Enter.Caution: You must use the IP address ofthe system where the backup is located(backuphostip). If you use a URL instead, therestore operation will fail.The system extracts the data from the backupfile, install the data, then reboots. This processtakes several minutes.Issue 3 March 2003 43