Avaya IR Install and Troubleshooting Guide - Avaya Support

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Installation overview• .c for C source files including IRAPI and header files• .sh for shell files, including Oracle SQL commands• .t for TAS scripts and external functions• .prg for Script Builder program filesScanit searches for files from a root directory by the above extensions. It searches in onepass starting from the specified root directory and continuing downward into all subordinatesubdirectories for all source files.In addition to searching for files by extension type, Scanit can also be configured tospecifically look at particular files, regardless of extension type. The input list of files can be aset of files residing anywhere on the system. The user-supplied file list provides an option forthe user to specify an explicit file type for each file. This allows the user the flexibility to inputfiles to the tool that may not be readily identifiable by their extension type, and thereforewould not be found in a standard search.An example of an unsupported token would be IRD_FLEXWORD, which is a value suppliedto the irSettParams functions in IRAPI. If this token is found in a source file on a systembeing migrated to the Avaya IR system, the tool flags the parameter, identifies the file and linenumber, and logs this information into the log file.Scanit generates a report identifying where unsupported tokens are found in the customersource code. The tool also provides a set of summary reports which include a list of files withspecific token locations and total summaries of individual tokens found.Scanit provides the ability to assign a weighted value for each token type. This weightedvalue, is used to symbolize the complexity of the work required to replace the token. Thecomplexity values may be used to determine hours of work. As with all other parameters inthe scanning tool these values can be edited and changed in a configuration file.Data and speech scanning toolThe following describes how the data and speech scanning tool evaluates recorded speechand Oracle data:• Recorded Speech. The data and speech scanning tool discovers and classifies allspeech files, by type (ADPCM16, ADPCM32, CELP, etc.), starting from a root directoryprovided by the user. It builds a log file of all recorded speech files and their types, andtotals their sizes to get an estimate of the amount of data to migrate.Compound speech files, where multiple types are concatenated into one file, are notflagged and identified as compound by the scanning tool.Note:Actual speech conversion does not take place in this phase.48 Avaya IR R1 Install and Troubleshooting Guide
Migration• Oracle Data. The data and speech scanning tool finds data files located under a userspecifiedroot directory. They are summed into the total data count to get an estimate onthe amount of data to migrate. This summary is included in the log file.Running the Scanit toolScanit, is the interactive script that leads the user through the scanning process. Scanit’smain purpose is to scan for tokens in the application source. The tool is designed to scan thesource code of custom user-written applications and look for things not supported in AvayaIR.Scanit does not take any command line parameters. It prompts interactively for the user toenter a directory from which to search for source files. It also allows the user to supply aninput file (described below). The user must provide an input file or directory to search toproceed.Setting up an input file for ScanitThe following example shows the format of an input file for the Scanit tool. The input fileincludes a list of specific files the tool should scan.TYPE t/test/your.t/tools/my.tTYPE c/tools/test/my.cTYPE sh/tools/test/hirunnerNote:You must list all files of the same type after the TYPE declaration, valid typesare c, t, sh, nam, and prg. These types correspond to C source/IRAPI, TAS,shell, screen capture, and Script Builder program file, respectively.Listing specific files has an advantage over searching directories for files in that the tool isexplicitly told each file’s type. With the directory search option, the tool can only determinethe file type through the file extension. For example, if the tool is given only a directory tosearch and this directory contains extensionless shell files, those shell files without the .shextension, will not be discovered and will be ignored by the tool. If the specific shell files arelisted in an input file, the shell files will be examined by the tool.Running the Scanit tool1. Type scanit at the command prompt to start the tool.Make sure you are in the directory where the tool was loaded.Issue 3 March 2003 49
Page 1 and 2: Avaya Interactive ResponseRelease 1
Page 3: Technical SupportTo report problems
Page 6 and 7: ContentsRequirements for successful
Page 9 and 10: Hardware installationIf you purchas
Page 11 and 12: Hardware installationModem cableAn
Page 13 and 14: Hardware installation2. Connect the
Page 15 and 16: Installing the system base software
Page 23 and 24: Site-specific setupThe information
Page 25 and 26: Site-specific setup2. Select a Loca
Page 27 and 28: Site-specific setup18. Regions[ ] A
Page 29 and 30: Installing packages and setting up
Page 35: Installing packages and setting up
Page 38 and 39: Installation overviewVERSION: 1.0.0
Page 40 and 41: Installation overview4. Type uncomp
Page 43 and 44: Restoring the system from backupIf
Page 45 and 46: MigrationThis section defines the p
Page 47: MigrationAvaya supplied Enhance Bas
Page 51 and 52: Migration6. Press Enter.The tool di
Page 53 and 54: MigrationFor example, if IRAPI func
Page 55 and 56: Migrationetc/init.d/etc/init.d/nfs.
Page 57 and 58: MigrationThe speech conversion tool
Page 59 and 60: Migrationb) Set the Application Tra
Page 61: MigrationIssue 3 March 2003 61
Page 65 and 66: Troubleshooting overviewThis sectio
Page 67 and 68: Troubleshooting overviewHardware ma
Page 70 and 71: Troubleshooting• Effective IR sys
Page 72 and 73: TroubleshootingInadequate systemres
Page 74 and 75: Troubleshooting6. Check the Message
Page 76 and 77: TroubleshootingAll calls droppedTo
Page 78 and 79: Troubleshooting-12 Cannot set timer
Page 80 and 81: Troubleshooting2. Enter trace tsm c
Page 82 and 83: Troubleshootingsystem overload. For
Page 86: TroubleshootingChecking Oracle obje
Page 91 and 92: Checking hardwareRestoring NETOOS c
Page 93 and 94: Checking hardware― For the VoIP c
Page 95 and 96: Checking hardware2. Note the result
Page 97 and 98: Checking LAN communicationsTo suppo
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Checking communications4. Click Tes
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Checking communications• Only tra
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Checking communications-t Set the t
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IndexPreinstallation • 15Pre-migr
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