organisational stress - Pondicherry University DSpace Portal

Miles (1974) reported that experienced role conflict related toadverse personal outcome, that is, job dissatisfaction.-He foundthat both are mutually causative. Keller (1975) also confumed anegative relationship between role confl~ct and job satisfaction.Schuler (1975) obtained data from 33 1 employees of a largemanufacturing fum. The sample was divided into threeorganisational levels : higher level -upper level managers.Rofess~onal employees, middle level-middle-level managers, andcntn. . Ir\.el profess~onals The result lnd~cared that at lower levelsofthe organlsatton, role confllc~ has a stronger negativerelatlonshlp uqth job satlsfactlon than at h~gher level employeeshavr acqu~rcd or hove had more sk~lls ro handle and ut111se roleconfl~cr than thc m~ddle level rrnplo!eesKahn (19611 also ~ndrcates that role confllct IS more svtssfuland dlssatlsfylng In lower level posltlons, because the employee ISmom dependent on h ~supenlsor and has httle power to ~nflucncehun The employers tnablllty to cope adequately wth role confl~ctwhen he 1s h~ghly dependent on h~supenisor should thus lead tod~s.etisfacuon wth the job