organisational stress - Pondicherry University DSpace Portal

This may occur "under conditions variously described as trauma,frustration and conflict". The term "stress refers to events" inwh~ch environmental or internal demands (or both] tax or exceedthe adaptive resources of an ~ndiwdual' (Laurns Ck Lounier, 1978).Stress is more extreme than an ordinarily motivated state and maybe the same as a state of severe frustration or conflict. It is a stateof physical. emotional and mental exhaustion marked by physicaldepletion and chronic fatigue, feelings of helplessness and thedevelopment of negatlve attltudcs towards ones own self, work, lifeand other people. It 1s a process In whlch a profess~onal's att~tudesand bchav~our change in negatlve ways In response to job straln.The organlsatlon mat be prrcel~ed as h~ndering thetndlv~dual In ach~ewng his needs or asplratlons. wthout gxvlngproper expectations or demands. Thus, Margolls. Kroes and Qutnn(1974) define stress as a 'cond~t~on at work mteractlng wthworker charactenstlcs to dlsrupt psycho1oe;lcal or phys~olo@calhomeostas~a'A Situation becomes stressful 'when an individual feelsunable to deal with the demands it makes upon hun, while at the48