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Morris, Influence of organizational Commitment, job involvement andpsychosomatic Illness among three vocational groupings.Psychological Abstracts, 1980,64(2).Mom% James H., and Shyder, Robert A. A second Look at need forachievement and need for autonomy as moderators of roleperception outcome relationship. Qschological Abstracts, 1980,64(4).Mukharjee, D. Study of role stress and role efficacy in elation toorganization resuvcturing : The case of SBI unpublished MBAdissertation, Indm Gandhi National Open University, New Delhl.1997.Orpen, c. (1963). Cognitive failure as a moderator of the effect of workstress on personal strain; an empirical study. Psychologicasstud~es, 41 (1-21, 50-52. (Revised edition), 1963.Pandey, A. Role Stress and role efficacy. In D.M. Pestonjee and U.Pareek (Eds.) Studies in Organisational role stress and coping.Jaipur / New Deh : Rawat Publiscations, 1997.Parasumman Coping Behamours and Manager's effective Reactions torole smsa as psychologtcal abstracts, 1984 71(8).Parasurraman and rUluto Sources and out comes of stms inOrganuational Sellings : Toward the development of a structuralModel. Psychological Abstracts, 14 (Revised Editions) 7 1(10),1981.
Pareek, U., organizational role stress. In L.D. goodstein and J.W.pfeiffer (Eds.), The 1983 annual for facilitators, trainers, andconsultants (pp. 115- 118). San Diego, California Universityassociates, 1983c.Patnayak life in organizations, New Deh / Allahabad, A.H. Wheelerand Co., 1993.Postonjee, D.M. and Singh, G.P. 'organizational behaviour Issues formanagers and systems analysis". Workmg paper No:66O, Indmninstitute of Managements, Ahmadabad. (Revised Edition), 1987.Qwck .D. 'OrganisationalMCCROA HILL, New York. 1974 pp. 8-9.Stress and Preventive Management"R w . J.R. House, R. J. and Litzman, S.I. "Role confeict and Ambiguityin complex organisatlon", Administrative Sclence Quarterly, 15,1970, pp. 150-63.Robert Holder 'A Dose of Laughter Medicine', Stress News, Vol. 10.No. 2. lnterenet Source, April 1998.Satyanarayana. K. Stressors among executives and supervisors : Acomparative study in a public sector undertaking osmaniaJournal of psychology, 1995. 19, 1-9.Schuller R.S. 'DeGrution and concepruatizanon of stress inoqmmtion', orgaruzational Behaviour and HumanPerformance, 1980.
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DEPARTMENT OF COMMERCEF'ONDlCHLRRy
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A. VISWANATHANResearch ScholarDepar
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ACKNOWLEDGEMENT
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executives, who extended their unre
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TableNo.PageNo.Sampling PlanDescrip
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TableNo.ParticularsMultiple regress
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TableNo.ParticularsRelationship bet
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1.0 BACKGROUNDStress Management is
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power or means to improve the profi
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short pencil is more reliable than
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effective follow up activity to a f
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As for as banks are concerned such
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To identify and to examine the vari
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There acenu to be a growing interes
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d. Decision makmg process and stres
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Chapter IrtwThis chapter attempts t
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RESEARCH DESIGN
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decisions, while the focal person h
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operate banks under the classificat
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2.2 SOURCES OF DATAData on the vane
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Factor IVPersonality related variab
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members, marriage, separation, divo
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LIKERTS 5 points (FIVE) male has be
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Calculation of percentages helped t
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ORGANISATIONAL STRESS- A Conceptual
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manifesmtiona of losa of appetite,
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popularly used in the acventeenth c
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of experienced anxiety of tension h
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Using network technology. Electroni
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condition in which an individual ma
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'Stress involves an interaction of
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This may occur "under conditions va
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It is more extreme than an ordinari
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the actions which we can legit~mate
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Factors internal to the organisatio
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Sometimes the nature of the job, su
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It should be noted that 'extroverts
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Lack of Leadenhp SupportInappropria
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have inconsistent expectations of a
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Inodcguacy of Role AuthonQWhen an i
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leads to role stagnation causing jo
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channeled. resulting in a feeling o
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DC.trrssN or negaHw stress is assoc
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performance of unconventional tasks
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Snvasrava, 1994). Effect on quantlt
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The second set of lndlvldual stratq
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111 or pre-occupied with personal p
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Some organ~zat1ons have also sponso
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Burnout can be defined as the end r
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Aswathappa. K, "Organisational Beha
Page 101 and 102: Stress in Heath and Diseases, Banar
Page 103 and 104: Paine, W.S. [Ed.] Job Stress and Bu
Page 105 and 106: Sandman Psychophysiological paramet
Page 107 and 108: CHAPTER IVORGANISATIONAL STRESSAND
Page 109 and 110: environmental stimulus and the reac
Page 111 and 112: emphasis on exerttng theu best effo
Page 113 and 114: the purpose of the study, the ORS s
Page 115 and 116: tndrcat~ng that respondents do not
Page 117 and 118: (1983) also found that age aplyed a
Page 119 and 120: 4.1.3 Stress and Organhational Vari
Page 121 and 122: Moms (1980) conducted a study on 3
Page 123 and 124: management employees in the company
Page 125 and 126: their own jobr had no significant r
Page 127 and 128: who maintained a constantly high pr
Page 129 and 130: performance and inadequate utilisat
Page 131 and 132: Miles (1974) reported that experien
Page 133 and 134: undesirable consequences for the in
Page 135 and 136: The rtudy by Shailendra S~ngh and A
Page 137 and 138: 0bjNXlve instrument to document rel
Page 139 and 140: Another 8tudy war conducted by Shan
Page 141 and 142: espect of inta-role distance, role
Page 143 and 144: Uatng the ORS Scale (Reek, 1983c,)
Page 145 and 146: stress among bank managers in both
Page 147 and 148: Abdel-Halim,.A.A. (198 1) 'Employee
Page 149 and 150: Grapam. Prances Craf. Job stress in
Page 151: Lodahi. T.M. & liejner, M, (19651.
Page 155 and 156: Srivastara, P.K, and Sinha, M.M 'Pe
Page 157 and 158: A major lactor that influences the
Page 159 and 160: .Table 5.1DESCRIPTIVE STATISTICS OF
Page 161 and 162: Tsbk 5.2DESCRIPTIVE STATISTICS OF S
Page 163 and 164: T.bk 5.4DESCRIPTIVE STATISTICS OF S
Page 165 and 166: Tabk 5.5DIFCERENCE IN STRESSORS AMO
Page 167 and 168: Tabk 5.6SECTORWISE DISTRIBUTION OF
Page 169 and 170: Fa is influence by Education and le
Page 171 and 172: Table 5.9SIMPLE REGRESSION RESULTS
Page 173 and 174: Sector 2 (N = 39)FrFsFs-mcorne-Sex
Page 175 and 176: Here also, the result of sector 2 i
Page 177 and 178: A --Tabk 5.13RELATIONSHIP BETWEEN P
Page 179 and 180: 'ITable 5.15RELATIONSHIP BETWEEN PE
Page 181 and 182: observed wth regard to most of the
Page 183 and 184: indicates, that employees are more
Page 185 and 186: Table 5.19CORRELATIOS BETWEEN JOB S
Page 188 and 189: -The findings revealed that there i
Page 190 and 191: MllLTIPLE REGRESSION MSULTS OF JOB
Page 192 and 193: followed by F1 and F5 One can safel
Page 194 and 195: Like Science stress is a good serva
Page 196 and 197: Two different approaches to the stu
Page 198 and 199: Although there are many coplng stra
Page 200 and 201: employees of different sector. The
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Table 6.3DESCRIPTIVE STATISTICS OF
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strategies in the scores of total r
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are low for almoat all the seven co
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Tabk 6.7CORRELATION BETWEEN COPING
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PACORRELATION BETWEEN COPING STYLE
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esult, which indicated that employe
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MULTIPLE REGRESSION RESULTS OF COPI
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'SIMPLE REGRESSION RESULTS OF PERSO
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SIMPLE RECR~IONRESULTS OF PERSONALV
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SIMPLE REGRESSION RESULTS OF PERSON
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RELATIONSHIP BETWEEN COPING SrYLE A
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RELATIONSHIP BETWEEN COPING !STYLE
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RELATIONSHIP BETWEEN COPlSG STYLE A
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Table 6.24RELATIONSHIP BETWEEN COPI
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Bradbum. N. The structure of well-b
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We get inspiration from Lord Vinaya
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When people can cope with that and
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under different groups based on per
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Stress is not always bad. A certain
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5. Distress can be either due to th
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APPENDIX IQUESTIONNAIRE
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A.8 Income per month (salary)&low R
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Indicate the extent to which you ar
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iSTATEMENT Nwer Occas- Some- Freque
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SATEMENTheavy demands of my job.R.3
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PART - CEvery human being has an en
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Abdel-Halkn,.A.A. (1981) 'Employees
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Bemardin "The Managerial grid as a
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Daved C. Ganster and others, Human
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Graham Job stress in Mississippi co
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Jennifer Smith 'Organisational Stre
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Lazarua R.S. "Psychological Stress
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Misra, M. Awrtivenesrr and role str
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Pareek.U Managing Stress and Coping
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Schuller R.S "Definition and concep
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Srivastara. P.K. and Sinha, M.M 'Pe
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