organisational stress - Pondicherry University DSpace Portal

The rtudy by Shailendra S~ngh and Arvind.K.Sinha (1984)ident~fied three categories of coping strategies, namely, strategeswh~ch act on the wurcc of stress, strateees which act on thesymptomatic efkcts of stress and that which acts as an escapefrom the source and effects of stress.Sam Batl~valas (1990) comparative study between Indlanand Amer~can execut~ves at the organ~sat~onal and personal levelrevealed that Ind~an executives experienced more personalstrrssors than thew Amencan counterparts, but they comparedfa~r!~ ucll uith the~r Amencan counterpans In the organ~sat~onalfrorlrT!lc aurhor concluded that thcrc IS no one best coplngtechnlqucs and each person learns from h~s her oun personalexpcncnce to transform stress Into an assetliagan Norman. 1. and bgan Han!.a (1995) reported thatpsvcho-educat~onal tralnlng programs helped to reduce job smssand lmprove job performance.Royal Bank financial group.Toronto has also tracked with surveys that ~ts flexible workarrangements (FWA's) whlch included job-shanng,fledtime.compressed work weeks and work-at-home arrangements, helped,to reduce work stress and thereby reduce intention to quit' and