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Indicate the extent to which you are satisfied with certain aspects ofyour job by selecting one of the responses provided alongside eachcondition. Circle the responw that is appropriate to you.ES - Extremely Satisfied S -5hsfied55 - Somewhat Satisfied NSD -Neither Satisfied nor DissatisfiedSD - Somewhat D~ssahsfied D - DissatisfiedED - ExtTemely DissatisfiedCondlhon / Factor1 Salary1 Respow1I'ES S SS NSD SD D I ED1 I I ! 1 , I '1 1 I1 Good relationship with other employees 1, I3 K'ork~ng c.on~lit~ons4 Opportunittes for promotton5 Recognihon in the organization1 IIIeFreedom of work7 Nature of the pb II I i8 Personal 4 pmprly looked after--9 Working here w~ll have social statusII
PART - BGiven below are Borne statements describing how you feel aboutyour job. There are no right or wrong responses to them. Please put atick mark (4) in the box against phrase which best describes how youfeel about the statement. The Phrases areNever Feel - N.F. Ckcas~onally Feel - 0 F Sometimes Feel - S.T.F.Frequently Feel - F.F. Always Feel - A.FPlease respond to all statements wthout leav~ng out any statement--LT4TEMEIT he\er Orcas- Some- Frque ' Always :Frei ~onnllb hmes ritly / FeelFeel Feel Feel IR 1I (yip\ ~nv \\ark morp hi.~n mvI- - kcsure hours - iR 2 i meet the target set tor n i ~ 1x1I tII... my off~cc w~th dtfl~culhI am nt great pmsure ui 1m g the target wt for me ui 1 Imy officeR J , 1 work unite, strcsslul hme11, schedule m catwlng out mv II f; uslgned task IIR5 jMy au~grml task u al~avs I 1I bed, IIR b I I am nujaved bv hme scheduleIIj m my o h l workIR 7 I cons~der thst hrnc tactor can beregarded as a source of mmtnl 1bmmonR 8 I have vanow other 1nkm5whrh (%ml lWlgaus PollM Ietc) mnrtn ncgkrtrd because I
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DEPARTMENT OF COMMERCEF'ONDlCHLRRy
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A. VISWANATHANResearch ScholarDepar
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ACKNOWLEDGEMENT
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executives, who extended their unre
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TableNo.PageNo.Sampling PlanDescrip
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TableNo.ParticularsMultiple regress
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TableNo.ParticularsRelationship bet
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1.0 BACKGROUNDStress Management is
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power or means to improve the profi
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short pencil is more reliable than
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effective follow up activity to a f
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As for as banks are concerned such
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To identify and to examine the vari
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There acenu to be a growing interes
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d. Decision makmg process and stres
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Chapter IrtwThis chapter attempts t
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RESEARCH DESIGN
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decisions, while the focal person h
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operate banks under the classificat
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2.2 SOURCES OF DATAData on the vane
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Factor IVPersonality related variab
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members, marriage, separation, divo
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LIKERTS 5 points (FIVE) male has be
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Calculation of percentages helped t
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ORGANISATIONAL STRESS- A Conceptual
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manifesmtiona of losa of appetite,
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popularly used in the acventeenth c
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of experienced anxiety of tension h
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Using network technology. Electroni
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condition in which an individual ma
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'Stress involves an interaction of
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This may occur "under conditions va
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It is more extreme than an ordinari
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the actions which we can legit~mate
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Factors internal to the organisatio
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Sometimes the nature of the job, su
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It should be noted that 'extroverts
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Lack of Leadenhp SupportInappropria
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have inconsistent expectations of a
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Inodcguacy of Role AuthonQWhen an i
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leads to role stagnation causing jo
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channeled. resulting in a feeling o
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DC.trrssN or negaHw stress is assoc
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performance of unconventional tasks
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Snvasrava, 1994). Effect on quantlt
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The second set of lndlvldual stratq
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111 or pre-occupied with personal p
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Some organ~zat1ons have also sponso
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Burnout can be defined as the end r
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Aswathappa. K, "Organisational Beha
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Stress in Heath and Diseases, Banar
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Paine, W.S. [Ed.] Job Stress and Bu
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Sandman Psychophysiological paramet
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CHAPTER IVORGANISATIONAL STRESSAND
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environmental stimulus and the reac
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emphasis on exerttng theu best effo
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the purpose of the study, the ORS s
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tndrcat~ng that respondents do not
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(1983) also found that age aplyed a
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4.1.3 Stress and Organhational Vari
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Moms (1980) conducted a study on 3
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management employees in the company
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their own jobr had no significant r
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who maintained a constantly high pr
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performance and inadequate utilisat
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Miles (1974) reported that experien
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undesirable consequences for the in
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The rtudy by Shailendra S~ngh and A
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0bjNXlve instrument to document rel
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Another 8tudy war conducted by Shan
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espect of inta-role distance, role
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Uatng the ORS Scale (Reek, 1983c,)
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stress among bank managers in both
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Abdel-Halim,.A.A. (198 1) 'Employee
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Grapam. Prances Craf. Job stress in
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Lodahi. T.M. & liejner, M, (19651.
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Pareek, U., organizational role str
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Srivastara, P.K, and Sinha, M.M 'Pe
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A major lactor that influences the
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.Table 5.1DESCRIPTIVE STATISTICS OF
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Tsbk 5.2DESCRIPTIVE STATISTICS OF S
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T.bk 5.4DESCRIPTIVE STATISTICS OF S
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Tabk 5.5DIFCERENCE IN STRESSORS AMO
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Tabk 5.6SECTORWISE DISTRIBUTION OF
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Fa is influence by Education and le
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Table 5.9SIMPLE REGRESSION RESULTS
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Sector 2 (N = 39)FrFsFs-mcorne-Sex
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Here also, the result of sector 2 i
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A --Tabk 5.13RELATIONSHIP BETWEEN P
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'ITable 5.15RELATIONSHIP BETWEEN PE
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observed wth regard to most of the
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indicates, that employees are more
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Table 5.19CORRELATIOS BETWEEN JOB S
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-The findings revealed that there i
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MllLTIPLE REGRESSION MSULTS OF JOB
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followed by F1 and F5 One can safel
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Like Science stress is a good serva
Page 196 and 197: Two different approaches to the stu
Page 198 and 199: Although there are many coplng stra
Page 200 and 201: employees of different sector. The
Page 202 and 203: Table 6.3DESCRIPTIVE STATISTICS OF
Page 204 and 205: strategies in the scores of total r
Page 206 and 207: are low for almoat all the seven co
Page 208 and 209: Tabk 6.7CORRELATION BETWEEN COPING
Page 210 and 211: PACORRELATION BETWEEN COPING STYLE
Page 212 and 213: esult, which indicated that employe
Page 214 and 215: MULTIPLE REGRESSION RESULTS OF COPI
Page 216 and 217: 'SIMPLE REGRESSION RESULTS OF PERSO
Page 218 and 219: SIMPLE RECR~IONRESULTS OF PERSONALV
Page 220 and 221: SIMPLE REGRESSION RESULTS OF PERSON
Page 222 and 223: RELATIONSHIP BETWEEN COPING SrYLE A
Page 224 and 225: RELATIONSHIP BETWEEN COPING !STYLE
Page 226 and 227: RELATIONSHIP BETWEEN COPlSG STYLE A
Page 228 and 229: Table 6.24RELATIONSHIP BETWEEN COPI
Page 230 and 231: Bradbum. N. The structure of well-b
Page 232 and 233: We get inspiration from Lord Vinaya
Page 234 and 235: When people can cope with that and
Page 236 and 237: under different groups based on per
Page 238 and 239: Stress is not always bad. A certain
Page 240 and 241: 5. Distress can be either due to th
Page 242 and 243: APPENDIX IQUESTIONNAIRE
Page 244 and 245: A.8 Income per month (salary)&low R
Page 248 and 249: iSTATEMENT Nwer Occas- Some- Freque
Page 250 and 251: SATEMENTheavy demands of my job.R.3
Page 252 and 253: PART - CEvery human being has an en
Page 254 and 255: Abdel-Halkn,.A.A. (1981) 'Employees
Page 256 and 257: Bemardin "The Managerial grid as a
Page 258 and 259: Daved C. Ganster and others, Human
Page 260 and 261: Graham Job stress in Mississippi co
Page 262 and 263: Jennifer Smith 'Organisational Stre
Page 264 and 265: Lazarua R.S. "Psychological Stress
Page 266 and 267: Misra, M. Awrtivenesrr and role str
Page 268 and 269: Pareek.U Managing Stress and Coping
Page 270 and 271: Schuller R.S "Definition and concep
Page 272 and 273: Srivastara. P.K. and Sinha, M.M 'Pe
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