organisational stress - Pondicherry University DSpace Portal

the actions which we can legit~mately insist that the othersperform (Goffman 1961)". As such every role is linked to anotherrole and is reciprocal to this linked role (or roles). In other words,we are tied to one another through role relationships, that is,obligations of one tend to be the expectations of the other. Whenthe roles are incorporated mto an organlsational settmg. the rightsto define the legttimate character of roles, to set the evaluations onroles, to allocate roles and to judge role adequacy tend to berncorporated In part~cular roles Thus, an ~nd~v~dual's position inan office IS a relat~onal concept defining ones posltlon in terms of11s relat~onsh~p to others and to the system as a whole.The effect~veness of ral~d~t\ of role enactment 1s related tothe degree of congruence of self and role In br~ef the self may bedefined as the product of a human be~ngs transactions wthobjects and events ~nclud~ng other people. and represented by thesymbol I [Sarbm. 1954) When self and role charactenstics areIncongruent or antagonlstlc, the enactment IS Ilkel? to be lnval~dand unconvlnctng. a part from the role be~ng a source of stressAn indrvidual 18 confronted. wth conflicting demands frommembefa of hia 'different' role sets.52