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Tony Bennett, Differing diversities - Council of Europe

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Reasearch position paper 1New mediaSo far the Internet has been largely unresearched and uncertain in its course <strong>of</strong>development, although it has given rise to great hopes and some fears in relationto cultural diversity. 1 It is too early to recommend any systematic monitoring (andit is hardly possible), but exploratory and diagnostic research into the real potentialfor (interactive) access <strong>of</strong> an effective kind for culturally identified minoritiesshould be continued.Audience researchThere are other ways <strong>of</strong> proceeding. One <strong>of</strong> the most promising is by way <strong>of</strong> thestudy <strong>of</strong> audiences. 2 Research can focus on media needs and experiences <strong>of</strong> particularsubcultural groups, or look at the reception in relevant audiences <strong>of</strong> particularmedia items that open up specific issues <strong>of</strong> cultural identity. In general,“reception research”, usually ethnographic and qualitative in character and thusvery intensive, is good at shedding light on the meaning <strong>of</strong> media cultural experiencesin specific contexts. More extensive, quantitative research into the (changing)patterns and types <strong>of</strong> use <strong>of</strong> media, mapped out by cultural variables <strong>of</strong> audiencemembership is worth developing further. Here examination <strong>of</strong> new andchanging life-styles <strong>of</strong>fers a promising way <strong>of</strong> combining empirical evidenceabout media use with evaluation <strong>of</strong> cultural attributes <strong>of</strong> content. 3Media organisationsMedia organisational studies have already contributed a good deal to our understanding<strong>of</strong> many factors that hinder or foster the diversity <strong>of</strong> cultural production.Although the relationship between the composition <strong>of</strong> media occupational groupsand the diversity <strong>of</strong> content is not simple and direct, there is such a relation and itneeds to be further studied by analysis <strong>of</strong> pr<strong>of</strong>essional education, occupations,power structures in media and attitudes <strong>of</strong> relevant media pr<strong>of</strong>essionals. Again, thebreadth <strong>of</strong> study requires choices to be made. Since most work until now hasfocused on the position <strong>of</strong> women and ethnic minorities it seems sensible to buildon existing findings and theory.ConclusionThe body <strong>of</strong> research that has been reviewed provides some useful materials fortrying to assess the contribution <strong>of</strong> media policy (and structure) to promoting culturaldiversity in <strong>Europe</strong>. One conclusion is that structures at national level are stillvery different from each other and this situation in itself makes a contribution todiversity. Whether in private or public hands, the media are still <strong>of</strong>ten quiteresponsive to the varied cultural needs <strong>of</strong> audiences. 4 In any case, effective pres-__________1. See Slevin, 2000; Jones, 1997.2. See Alasuutari, 1999; McQuail, 1997.3. See Andersson and Jansson, 1998; Johansson and Miegel, 1992.4. With reference to television, see Mitchell and Blumler, 1994.85

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