install–38 - Ibm

Table 14. Storage server troubleshooting (continued)
Problem
indicator
Component Possible cause Possible solutions
One or more Expansion loop Drives are Ensure that the drives are
green LEDs off
improperly properly installed.
(continued)
installed or not
installed
Intermittent or
sporadic power
loss to the storage
server
Unable to access
drives
RAID controller
has no power or
has failed
Impending drive
failure
Externally
attached
expansion port
device has failed
Some or all CRUs Defective ac
power source or
partially
plugged-in power
cord
Drives and
expansion loop
Power supply
has failed
Midplane has
failed
Fibre-channel
cabling has
failed.
RAID controller
has failed
Random errors Subsystem Midplane has
failed
72 IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
Ensure that the unit is powered
on. Replace the RAID controller.
A bad drive or drives can issue
LIPs that cause the drive
expansion loop to go down
momentarily. Use the RLS
function in the
storage-management software to
determine which drives are bad.
Replace the bad drives.
Replace the expansion unit SFP
or fibre-channel cable.
Check the ac power source;
verify that the ac circuit that the
storage server connects to is not
being overloaded. Reseat all
installed power cables and power
supplies. If applicable, check the
power components. Replace
defective power cords.
Check for a Fault LED on the
power supply, and replace the
failed CRU.
Have the midplane replaced
(service technician only).
Ensure that the fibre-channel
cables are undamaged and
properly connected.
Replace the RAID controller.
SFP has failed Ensure SFP is seated properly;
replace SFP.
Have the midplane replaced
(service technician only).