Part 2 - LA84 Foundation

More documents

Recommendations

Info

16. Reception and Protocol 16.1 Reception of Official <strong>Part</strong>icipants 16.1.1 Basic Preparations —————————————– Goals and Guidelines With respect to reception, the SLOOC set a goal of providing the fullest possible convenience to incoming and outgoing VIPs and Olympic Family members in dealing with their arrival and departure procedures, of reducing the time they needed to spend at airports and harbors through quick processing procedures, and of creating a convivial greeting and sending-off atmosphere. For this purpose, the SLOOC established basic guidelines calling for 1) the utilization of specialized personnel of airport and harbor management organizations, 2) acquisition of support personnel with a deep sense of responsibility, including support and temporary personnel, working on 24hour rota system, 3) organization of reception personnel chiefly among those recommended by the Ministry of Sports, the Seoul city government, Korean Olympic Committee, and sports federations, 4) establishment of a cooperative system with agencies based in airports and harbors, 5) use of VIP room for incoming and outgoing VIPs, and establishment and operation of lounges, and 6) separate formulation and implementation of a reception plan on the part of Pusan Office. The places of reception as designated by the SLOOC included Kimpo International Airport, Seoul Airport, Kimhae Airport, Cheju Airport, Inchon Harbor and Pusan Harbor; Kimpo Airport's two international terminals and domestic terminal were used. The organizations related to the reception procedures included the SLOOC, the Kimpo International Airport Authority, Korea Maritime and Port Administration, and the Ministry of National Defense. These organizations had the following responsibilities: Responsibilities of each Organization —————————————– The SLOOC • Overall responsibility for reception • Supply of support human resources, materials, computers and funding • Exclusive responsibility for the reception of VIPs arriving at airports • Operation of an integrated situation room to handle reception affairs International Airport Authority • Organization, operation of and support for airport reception teams • Exclusive responsibility of reception for Olympic Family members (exclusive of VIPs) arriving at airports • Support for VIP reception with respect to human resources and facilities • Support with respect to facilities and communications for reception Korea Maritime and Port Administration • Organization and operation of maritime reception team, and maintenance of situation • Exclusive responsibility for reception of Olympic Family members arriving via port • Support for reception center and communications facilities Ministry of National Defense • Reception of VIPs and Olympic Family members entering the country via Seoul Airport, general support and maintenance Implementation The Reception Operation Headquarters, headed by president of the Korea International Airport Authority, was organized on October 28,1987, heralding the full-dress readiness for reception affairs. During the early stage of planning, difficulties surfaced with respect to determining the scope and range of the reception such as the projection of arrivals and departures, because of the uncertainty regarding the participation of East European countries and the inter-Korean sports talks. In November 1987, a detailed operation plan involving the Reception Operation Headquarters was worked out, and in December measures concerning the simplification of immigration procedures were finalized. In January 1988, a working session was held among relevant officials of the Kimpo Airport Authority concerning the enforcement of the detailed operation plan of the Reception Operation Headquarters, while the Headquarters operation personnel above the rank of manager made field surveys and interviews with related people in a move to gather data for operations. In April 1988, the SLOOC held consultations with the Ministry of National Defense on the use of the Seoul Airport, a military airport, setting guidelines for the use which called for the takeoff and landing of only exclusive Olympic Family flights which were expected to number 140. In May 1988, guide brochures on arrival and departure procedures, and buttons to identify incoming persons were forwarded to NOCs. On June 1,1988, the Reception Operation Headquarters went into practical operation and beginning on June 20, on-site adaptation education was conducted for its staff. Reception personnel faithfully performed their duties until the Headquarters was deactivated on October 7. 16.1.2 Reception Preparations —————————————– Organization of Reception Operation Headquarters The Reception Operation Headquarters, which was actually responsible for the overall reception affairs, was organized jointly among personnel of agencies regularly based in airports and harbors, and SLOOC staff members. Under the control of the Headquarters superintendent and secretary general were the Reception Support Unit, Airport Reception Unit and Harbor Reception Unit; under the wing of each unit were reception support director, VIP reception director, Olympic Center protocol director, airport reception director, yachting center support director, port reception director, nine managers, and 39 officers. A situation room was separately organized, comprised of two managers and five officers. The operation of the Reception Support Unit was under the responsibility of the SLOOC; the unit was responsible for the support for human resources, materials and budgeting, operation of Seoul Airport reception desk and VIPs reception, and the maintenance of cooperation with transportation, accreditation and other related operations. Under the supervision of the Kimpo International Airport Authority, the Airport Reception Unit was responsible for the operation of the reception desks at Kimpo Airport's terminals, Kimhae Airport, and Cheju Airport. Under the supervision of the Korea Maritime and Port Administration, the Harbor Reception Unit was responsible for the operation of the reception desks at Inchon and Pusan Harbors. The Reception Operation Headquarters was manned by 648 personnel, including 27 SLOOC staff members, 344 volunteers, 142 support personnel, and 135 temporary employees. Also involved in the reception affairs were 232 transportation support personnel,126 accreditation operation personnel, 23 yachting center personnel, and 34 contract personnel. Projection of persons eligible for reception procedures The projection concerning the number of participating countries, the number of athletes and officials, and the ports of entry and departure was essential to reception and protocol affairs in terms of acquiring adequate facilities and human resources. The SLOOC worked out the projection in terms of reception by category, the number of arrivals and departures by day, operation of chartered flights and exclusive flights, and the arrivals and departures by point. The data used to work out the projection of the number of persons eligible for the reception included the accreditation forms, participation forms and accommodation forms received by the Accreditation Department, Protocol Department, Competition Coordinator Room, Olympic Village Department, Press Village Department, International Department, Press and Public Relations Depart- ment, Broadcast Support Department, and Culture and Arts Department. The data were processed by computers to provide for a systematic execution of reception affairs. The number of those eligible for reception was projected by category. The number of arrivals and departures by day, and the number of arrivals and departures by point were then calculated. The projected number of those eligible for reception came to 36,786, including 6,488 Koreans and 30,298 foreigners. The number of arrivals was projected at 28,318 persons. The projected flight schedules of chartered and exclusive flights and the persons involved were: 21 exclusive flights for 212 heads of state and prime ministers; chartered flights involving 23 countries which fielded more than 100 athletes and officials each. Of the projected chartered flights, 45 flights with 4,690 persons would come from 16 countries which had established no air routes to Seoul, while seven countries which have established air routes to Seoul would operate one flight each to transport 1,300 persons in total. Also involved in the projections were 2,874 broadcast personnel using 15 flights, and 28 chartered flights to ferry horses. Arrival and departure guide brochure, and identity The SLOOC sent arrival in-processing guidelines to all members of the Olympic Family coming to Korea via 1. Athletes and officials arriving to a warm welcome at Seoul's Kimpo Airport. 1
16. Reception and Protocol 482 Diagram of VIP Reception List of expected arrivals Reception HQs Operation Center Passenger list Provision of information HQs Hotel Operation Center Provision of information SLOOC HQs Operation Center airports and harbors to participate in the Seoul Olympic Games. To provide convenience at the airports and harbors, the SLOOC also sent arrival and departure guide brochure, ID buttons, cargo stickers and tags to the IOC, 161 NOCs, IFs, broadcast and press organizations and invited VIPs. The entry and departure guide brochure was in the form of a small booklet, 10.5 centimeters by 21 centimeters. A total of 20,654 copies in English and French were sent to foreign countries and 6,695 copies to domestic organizations between November 1987 and April 1988. Contents of Arrival and departure guide brochure —————————————– • Overview of the 24th Seoul Olympic Games • Operation of Reception Operation Headquarters for Olympic Family - Introduction of the Reception Operation Headquarters - How to use ID buttons, cargo stickers and tags • Visa, passports, and ID cards • Guide to application for the operation of exclusive and chartered flights • Guide to entrance procedures at harbors • Introduction to customs clearance and quarantine regulations • Guide to transportation from airports to places of accommodation • Games schedules, climate, competition venues and map of hotel locations Officer in Charge of VIPs At L/B on Third Floor Designs and text for ID buttons, and cargo stickers and tags were completed between November 1987 and April 1988, and mailing was completed Notification of arrivals Transportation Officer Notification to reception officer for use of VIP Room Quarantine Confirmation of vehicle allocation Officer for exit procedure by proxy Justice Ministry (Entry Inspec tion) Inspection Stand VIPS Only Request for transportation VIP Room by August 1988. The ID buttons and cargo stickers and tags were rendered in four colors for easy recognition — gold, blue, green, and red. The buttons sent out numbered: 630 gold buttons, 864 blue buttons, 2,817 red buttons, and 17,130 green buttons. The cargo stickers numbered: 6,300 gold, 8,640 blue, 42,302 red, and 254,885 green stickers. The tags numbered: 1,890 gold, 22,592 blue, 11,256 red, and 67,972 green tags. Acquisition of exclusive facility for reception Exclusive facilities were secured for the reception, and welcoming facilities were installed. The exclusive facilities included offices and warehouses in the Reception Headquarters, VIP room, special lounge for other dignitaries, immigration counter for entrance and departure, and customs counter. At the Kimpo International Airport's new terminal, the SLOOC secured two VIP rooms with 24 seats each, and one press conference room with 20 seats. At the airport's old terminal, the SLOOC secured one special VIP room with 20 seats, and three ordinary VIP rooms with 40 seats each. A special lounge with 70 seats was arranged each in the new and old terminals. In the new terminal, 22 exclusive Olympic Family immigration counters were installed to the east side, and 11 to the west side. In the old terminal, 20 immigration counters were set up. Pick-up of Luggage Conveyor Belt Motor Pool Vehicle allocation Confirmation of arrival of vehicle Notification of completion of procedure Customs Inspection Special Inspection Stand VIP Parking Area Loading of luggages Front Door First Floor As for customs, 12 counters were set up in the new terminal, and 10 counters in the old terminal. Seven guide counters for entry services were set up in both the new and old terminals while four counters for departure services were set up in the new terminal, and four in the old terminal. The exclusive facilities installed at Kimhae Airport included: six immigration counters for entry and departure services, six customs counters, five boarding transportation counters, four guide counters, and two delivery stands for valuable goods. The welcoming facilities included welcoming boards, welcoming arches and towers, welcoming placards, street flags on utility poles, and flags for special VIP rooms. Two welcoming boards were installed each at Kimpo Airport's new and old terminals, Kimhae Airport, Seoul Airport and Inchon Harbor. Each welcoming arch was installed at the entrances to Kimpo Airport, Kimhae Airport, and Inchon Harbor. One welcoming tower was set up at the entrance of Kimpo Airport and the front facade of the new terminal. One welcoming placard was hung at both the new and old terminals of Kimpo Airport, information desks in lounges, Seoul Airport and Inchon Harbor. A total of 3,960 street flags were hoisted at Kimpo Airport, Seoul Airport, Kimhae Airport and Cheju Airport, including 1,320 IOC flags, 1,320 SLOOC flags, and 1,320 Seoul city flags. Inside the special VIP room, one IOC flag, measuring 100cmx150 VIP Parking Area Report on departure Notification of departure Reception HQs Operation Center SLOOC HQs Operation Center HQs Hotel Operation Center
Page 2 and 3:
For the first time in 12 years, ath
Page 4 and 5:
11. Competition Management by Sport
Page 6 and 7:
Page 8 and 9:
Page 10 and 11:
Page 12 and 13:
Page 14 and 15:
Page 16 and 17:
Page 18 and 19:
Page 20 and 21:
Page 22 and 23:
Page 24 and 25:
Page 26 and 27:
Page 28 and 29:
Page 30 and 31:
Page 32 and 33:
Page 34 and 35:
Page 36 and 37:
Page 38 and 39:
Page 40 and 41:
Page 42 and 43:
Page 44 and 45:
Page 46 and 47:
Page 48 and 49:
Page 50 and 51:
Page 52 and 53:
Page 54 and 55:
Page 56 and 57:
Page 59 and 60:
The Olympic flame lit up the world
Page 61 and 62:
368 12. Torch Relay Olympic Torch R
Page 63 and 64:
370 12. Torch Relay 5 12.2.2 Select
Page 65 and 66:
372 12. Torch Relay 10 9 12.2.3 —
Page 67 and 68:
374 12. Torch Relay 12.3 Lighting o
Page 69 and 70:
376 12. Torch Relay 22 22. A troupe
Page 71 and 72:
378 12. Torch Relay 26 12.4 Domesti
Page 73 and 74:
380 12. Torch Relay 31. The torch i
Page 75 and 76:
382 12. Torch Relay 33 Along the pa
Page 77 and 78:
384 12. Torch Relay 38 12.5 Cultura
Page 79 and 80:
386 12. Torch Relay 43. The Olympia
Page 82 and 83:
The Opening Ceremonies of the 24th
Page 84 and 85:
13. Opening, Closing and Victory Ce
Page 86 and 87:
Page 88 and 89:
Page 90 and 91:
Page 92 and 93:
Page 94 and 95:
Page 96 and 97:
Page 98 and 99:
Page 100 and 101:
13. Opening, Closing and Vi ctory C
Page 102 and 103:
Page 104 and 105:
Page 106 and 107:
Page 108 and 109:
Page 110 and 111:
Page 112 and 113:
Page 114 and 115:
Page 116 and 117:
424 13. Opening, Closing and Victor
Page 119 and 120: The Olympiad is mankind's magnifice
Page 121 and 122: 430 14. Seoul Olympic Arts Festival
Page 154 and 155: During the period of the 24th Olymp
Page 156 and 157: 15. Seoul Olympic Youth Camp 466 2
Page 158 and 159: 15. Seoul Olympic Youth Camp 468 6.
Page 162 and 163: 15. Seoul Olympic Youth Camp 472 S
Page 169: 480 To assist the members of the Ol
Page 173 and 174: 16. Reception and Protocol 484 The
Page 175 and 176: 16. Reception and Protocol 486 perf
Page 177 and 178: 16. Reception and Protocol 488 10 1
Page 179 and 180: 16. Reception and Protocol Category
Page 181 and 182: 16. Reception and Protocol 492 maps
Page 183 and 184: 16. Reception and Protocol 494 Due
Page 186 and 187: The purpose of accreditation for th
Page 188 and 189: 500 17. Accreditation Accreditatio
Page 190 and 191: 502 17. Accreditation 2. Issuance o
Page 192 and 193: 504 17. Accreditation 3 The ID card
Page 194 and 195: 506 17. Accreditation 5. Issuance o
Page 196 and 197: 508 17. Accreditation Results of Op
Page 198 and 199: 510 17. Accreditation 17.5 Operatio
Page 201 and 202: The accommodation services for the
Page 203 and 204: 516 18. Accommodation 18.2.2 Touris
Page 205 and 206: 518 18. Accommodation and good stat
Page 207 and 208: 520 18. Accommodation sonnel, spons
Page 209 and 210: 522 18. Accommodation Olympic Organ
Page 212 and 213: The Seoul Olympic Village was a wel
Page 214 and 215: 528 19. Olympic Village 19.1.4 Orga
Page 216 and 217: 530 19. Olympic Village 3. Park Seh
Page 218 and 219: 532 19. Olympic Village Olympic Vil
Page 220:
534 19. Olympic Village 8. Flag-rai
Page 223 and 224:
Check-ins and Check-outs at the Oly
Page 225 and 226:
13 14 12 11. The tearoom on the 3rd
Page 227 and 228:
Day — One BREAKFAST JUICE Orange
Page 229 and 230:
Day — Three BREAKFAST JUICE Orang
Page 231 and 232:
Day — Five BREAKFAST JUICE Orange
Page 233 and 234:
21 20. Lunch boxes are packaged aft
Page 235 and 236:
of 476.3 million won. The acceptabl
Page 237 and 238:
29 28 25. Hwa Sung Corporation ran
Page 239 and 240:
Video/CATV Room This service offere
Page 241 and 242:
34 35 33 36 33. Officials familiari
Page 243 and 244:
38 39 37 40 37. A photo session fol
Page 245 and 246:
19.9.4 Village Arts Festival ——
Page 247 and 248:
44 46 46 47 44. A Chusok memorial s
Page 249 and 250:
48 49 48. Photographers hard at wor
Page 251 and 252:
51 52 50 50. An inbound bicycle und
Page 253 and 254:
noon and immediately checked out af
Page 256 and 257:
570 19. Olympic Village 19.13 Revie
Page 259 and 260:
The Press Village consisted of 36 a
Page 261 and 262:
576 20. Press Village Guiding posts
Page 263 and 264:
578 20. Press Village 20.4 Accommod
Page 265 and 266:
580 20. Press Village 20.5 Lodging
Page 267 and 268:
582 20. Press Village Major Foods a
Page 269 and 270:
584 20. Press Village 20.7 Amenitie
Page 271 and 272:
586 20. Press Village Shopping Cent
show all

Part 2 - LA84 Foundation

Create successful ePaper yourself

Delete template?

Save as template?