Part 2 - LA84 Foundation

Support section
• Invitation for Opening and Closing
Ceremonies and operation of admission
tickets
• Selection of local invitees, manufacture
and delivery of invitation cards
• Operation of seating for invitees and
Olympic Family
Operation
• VIP seats allocation and operation
• Operation of lounges during Opening and
Closing Ceremonies
Although protocol services begin
right after VIPs arrived at airports or
harbors, the protocol at this stage
was under strict responsibility of
airport and harbor authorities.
The protocol involving the headquarters
hotel started with the arrival of
VIPs at the hotel. When the VIPs
arrived at the airport, the information
was immediately relayed to the headquarters
hotel situation room from
the general situation room. The
Protocol personnel, informed of the
arrival at the airports, stood by at
hotel lobby, ready to provide proper
reception. The Accommodation Desk
allocated lodging places, and handled
any changes in the accommodation
arrangements. The Accreditation Center
presented gifts and commemorative
articles, delivered various invitation
cards, and issued registration cards.
The Guide Desk was responsible for
various protocol services guide, traffic
guide, air tickets reservation and
changes, guiding to sightseeing and
functions for spouses, and supply of
Games results.
The human resources involved in the
Headquarters Hotel Operation Unit
covered 1,785 people, of whom the
Protocol Director's office accounted
for 604, and Opening/Closing
Ceremonies Protocol Director's office
accounted for 57.
Selection of eligible persons
The persons eligible for the protocol
services were limited to those who
were under the categories of IOC,
IFs, NOCs and G categories as
prescribed under the bye-law of
Olympic Charter Rule 59.
Those who were invited by the
SLOOC were classified into GV and G
categories and accorded different
protocol services. With reference to
the precedents of past Games,
criteria were determined for the
selection of eligible persons.
Criteria for selecting persons eligible for
invitation
• SLOOC members
• Persons at the level of vice-minister or
above
• Representatives and major officials of
Olympic sponsors
• Representatives and major officials of TV
rights holding companies
• VIPs invited by IOC
• Members of diplomatic corps based in
Seoul
• Those who had made significant
contributions to the development of
sports, obtaining the right to hold the
Olympic Games in Seoul, and the
development of the nation
Table of Organization of Headquarters Hotel Operation Unit
Commissioner, International
Cooperation
President, HQs Hotel
Operation Unit
Vice President, HQs Hotel
Operation Unit
Director, Operation Center
Operation Center Manager
Security Manager
Director,
Accommodation Operation
Director,
Administration
Director,
International Conference
Director,
International Cooperation
Director,
Opening & Closing
Ceremonies Protocol
Director,
Protocol
In May 1987, the SLOOC asked
government agencies to recommend
potential invitees, and in February
1988 asked the NOCs to recommend
their potential invitees.
The invitees the SLOOC finally
selected included 592 in GV, 1,227 in
G; local persons accounted for 1,052,
and foreigners for 767.
Determination of standards of
services
Major services due to VIPs included
the allocation of lodging and rooms,
car services, allocation of
hosts/hostesses, allocation of escort
cars and guards, management of
individual schedules, guide to competition
venues, presentation of gifts,
invitations to banquets, sightseeing,
functions for companions, supply of
protocol information, communications
services, medical services, and
language services.
For the IOC president, individual
schedules were managed; exclusive
host/hostess allocation was arranged;
and a sedan of 2, 000 cc or more was
allocated for exclusive private use. A
suite in the Hotel Shilla was provided
free of charge for the IOC president.
Other services included the presentation
of commemorative articles,
arrangement of VIP sightseeing and
functions for spouse, and invitation to
official banquets. Also, various
privileged services were provided to
the IOC president with respect to the
Opening and Closing Ceremonies and
Operation
Manager
Support
Manager
Reception
Manager
Venue Protocol
Manager
Social Event
Manager
Protocol
Manager
11
general competition venues; complimentary
admission, VIP seating,
VIP lounge services were provided
during the Opening and Closing
Ceremonies; free admission to all
venue was provided, as was privileged
access to the Olympic Village, Press
Village, MPC, IBC, and Youth Camp
facilities.
IOC vice-presidents were also
accorded the allocation of exclusive
host/hostess services; a sedan of
1,900 cc or more for exclusive use; and
a suite in the Headquarters Hotel at
IOC rate. Services corresponding to
those accorded to the IOC president
were provided with respect to the
presentation of gifts, welcome articles,
sightseeing, functions for spouse, invitation
to official banquets, protocol
services for Opening and Closing
Ceremonies, protocol at competition
venues and privileged access. The
same kinds of services were provided
to IOC members, administrateur
delegue, secretary general, solidarity
director and sports director. However,
hotel charges were differentiated,
applying IOC rates for IOC members
including honorary members, while
administrateur delegue and secretary
general were given free accommodation,
and "A" stand seating was
arranged for the Opening and Closing
Ceremonies.
Presidents of IFs were provided with
exclusive host/hostess services, along
with a sedan of 1, 900 cc or less.
Suites in the Headquarters Hotel were
provided at IOC rate, and "B" class
commemorative articles were presented.
"A" seats were provided for the Opening
and Closing Ceremonies and at
venues. Access privilege for all facilities
was provided. Services of equal
standards were also given presidents
of NOCs and secretaries general.
Among the VIPs in GV category,
government minister-level persons and
royal family were allocated exclusive
hosts/hostesses services, and
exclusive sedans of 1, 900 cc; they
were accommodated with charges at
the hotels designated by the SLOOC.
Commemorative articles were "A"
class. The complimentary admission
to the Opening and Closing Ceremonies
was limited to foreign VIPs, but
the competition venues were open to
free access.
Delegates of international broadcast
unions and the companies involved in
Olympic marketing programs were not
accorded the individual schedule
management, and hosts/hostesses
services. Car services were limited to
specific persons. Accommodations, to
be charged, were arranged at the
designated hotels. Commemorative
articles were "B" class, and free
admission to the Opening and Closing
Ceremonies was limited to foreign
VIPs.