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Part 2 - LA84 Foundation

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580<br />

20. Press Village<br />

20.5<br />

Lodging Operation<br />

20.5.1<br />

—————————————–<br />

Basics for Operation<br />

The Press Village's 1,848 apartment<br />

units in 36 buildings were divided into<br />

four zones and 38 lodging districts,<br />

and were managed separately.<br />

A chief was placed in each of the 38<br />

lodging districts' management offices<br />

on July 14, 1988.<br />

The chiefs handled matters relating to<br />

the takeover, placement, retrieval and<br />

returning of the materials. They were<br />

also responsible for keeping order in<br />

the lodging facilities, room service,<br />

front desk service and laundry.<br />

The operation personnel at the lodging<br />

facilities numbered 1,496 in all. The<br />

figure broke down to one director of<br />

housing operation, six managers, 13<br />

operation officers, 38 district chiefs, 38<br />

front desk chiefs, 115 materials and<br />

administration personnel, 502 lodging<br />

maintenance personnel, 246 room<br />

service personnel, 198 front desk<br />

personnel, 198 guides and 152<br />

interpreters.<br />

Among the operation personnel, the<br />

maintenance personnel received<br />

audio-visual education for 30 hours in<br />

July. Audio-visual education was also<br />

offered to the interpreters, guides and<br />

front service personnel for a few days<br />

in July and August at the Korea<br />

National Tourism Corp. Education<br />

Center. Education for district chiefs<br />

were conducted for 43 hours during a<br />

week in July, focusing on the on-site<br />

exercise at hotels.<br />

The SLOOC took over the facilities<br />

from the Seoul city administration on<br />

July 1, 1988. After opening the lodging<br />

management office, the SLOOC put<br />

materials in place and furnished the<br />

buildings by the end of August.<br />

A total of 1,800 units in 35 buildings<br />

out of the total 36 buildings were used<br />

for lodging. There were a total of 5,622<br />

rooms comprising 1,199 Single-A type<br />

rooms, 3,403 Single-B rooms, 782<br />

Single-C rooms and 227 Twin rooms.<br />

Each room had a telephone, a 14-inch<br />

or 16-inch color TV set, a small-sized<br />

refrigerator, bed, wardrobe for oneperson<br />

use, a desk and chair, an electric<br />

lampstand, a wall clock, a<br />

thermos, glasses and a comb. Thirteen<br />

kinds of toiletries and other<br />

conveniences were also supplied<br />

along with bags and stationery.<br />

20.5.2<br />

Lodging Allocation<br />

—————————————–<br />

For the allocation of the rooms, the<br />

journalists were classified by nation<br />

and by news media. Those working for<br />

print media were divided according to<br />

the specialized areas, continents,<br />

languages and agencies. Those at<br />

broadcasting media were grouped by<br />

associations or major networks.<br />

No special consideration was given to<br />

women journalists in the course of<br />

room allocation and each news media<br />

allotted some of their rooms to women<br />

on their own judgment.<br />

From July 1988, rooms were designated<br />

for those who had filed advance<br />

deposits and the allocation was<br />

finished before the village was formally<br />

opened.<br />

It was the right of the SLOOC to allocate<br />

the rooms to journalists. The<br />

SLOOC tried to accommodate the<br />

journalists' special requests concerning<br />

the room allocation. The rooms<br />

were allocated on a first-come, firstserved<br />

basis.<br />

When a journalist asked for the<br />

change of his or her room before paying<br />

the accommodation fee and completing<br />

the necessary procedures, his<br />

or her request was fully considered<br />

and the accommodation documents<br />

were reissued. A total of 288 such<br />

requests were filed.<br />

Requests for change of rooms were<br />

not accepted after the accommodation<br />

procedures were completed, except in<br />

some extraordinary cases.<br />

20.5.3<br />

Lodging Management<br />

—————————————–<br />

The maintenance of the lodging facilities<br />

was of crucial importance. A<br />

devoted workforce was needed to<br />

carry out the work throughout the<br />

Games period; 521 members of the<br />

Seoul YWCA were thus mobilized on a<br />

short-term employment basis.<br />

They cleaned the bedrooms, living<br />

rooms and bathrooms, made beds,<br />

changed linen and other lodging<br />

materials, supplied needed items, and<br />

conducted household safety checks.<br />

They began their work on August 24,<br />

one week before the official opening of<br />

the village and continued to work until<br />

October 5. The official working hours<br />

were from 9 a.m. to 6 p.m.<br />

A dozen YWCA members were<br />

assigned to clean up 48 units in each<br />

district. Each three-person team<br />

managed a dozen apartments.<br />

Some 264 military support personnel<br />

were posted for various services at<br />

lodging facilities. It was earlier questioned<br />

if the military personnel would<br />

be proper for such services, but their<br />

attitudes won high praise.<br />

They guided the journalists into their<br />

rooms and carried the baggages at<br />

the time of check-in and check-out.<br />

They also supplied potable water. They<br />

worked on two shifts around the clock<br />

from September 1 to October 5.<br />

Front desks were set up at each district<br />

management office. Thirty-eight<br />

front desk chiefs supervised 198 front<br />

desk personnel.<br />

The front desk on the first floor of the<br />

lodging district controlled entries and<br />

exits and the operation of the elevators.<br />

The military support personnel<br />

were assigned to the front desks to<br />

collect the room number cards, and<br />

handle keys, postal services and messages.<br />

The entrances were decorated<br />

with a board to collect the signatures<br />

of the journalists staying at the village.<br />

Notices were put up on the bulletin<br />

board at the entrance and public relations<br />

materials were distributed. The<br />

front desk personnel worked around<br />

the clock on two shifts from September<br />

1 to October 5.<br />

Furniture and electronic appliances<br />

were placed in each room by the suppliers,<br />

and toiletries and other conveniences<br />

for 20 days' use were distributed<br />

by the district lodging<br />

management offices.<br />

Bed sheets were changed daily as<br />

were the bath towels and hand towels.<br />

Each journalist was supplied with<br />

three cans of Coke, Diet Coke, and<br />

other soft drinks daily in addition to<br />

one litre of mineral water. Coffee,<br />

cream and sugar for 30 cups were<br />

supplied to each apartment. The total<br />

supply of soft drinks amounted to<br />

231,582 cans and that of mineral water<br />

45,360 litres.<br />

TV sets and typewriters were leased<br />

for 119,000 won and 31,600 won each<br />

at the lodger's request, but requests<br />

were only filed for six TV sets and 15<br />

typewriters.

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