decided to secure 7,700 rooms from tourist hotels, and 2,300 rooms from the Olympic Family Town. For this purpose, the committee designated 30 hotels, in addition to the Headquarters Hotel. In July 1987, hotels for the Olympic Family were designated in the four provincial cities where yachting competition and football preliminaries were scheduled; one each in Pusan, Taegu, Kwangju and Taejon. The original projection of accommodation facilities for the Olympic Family included 10,000 rooms for 15,000 persons, but the final adjustment made on February 23,1988 set the number of persons at 18,690 and the rooms at 12,059. The tourist hotels accounted for 7,959 rooms of the projected total rooms, and Olympic Family Town for 4,120 rooms. To accommodate NOC invitees from East European bloc countries, it was decided to secure 600 rooms of the Family Town separately from the final projection. The SLOOC took measures to keep the 30 official hotels including the Headquarters Hotel from receiving bookings for the 7,959 rooms, accounting for 70 percent of their total rooms numbering 11,385, for 35 days before and after the Games period. The following guideline was applied in selecting the 18,690 Olympic Family members to be accommodated at the Headquarters Hotel, 30 official hotels and Olympic Family Town: 1) priority was given to those eligible for the issuance of accreditation cards (IOC, IFs, NOCs, OCOG, host cities and observer teams), 2) broadcasting per- 8 11 9 10 8. Hotel Shilla, the Headquarters Hotel, behind the Korean-style guest house. 9. Intercontinental Hotel, an official Olympic hotel. On the right is the Korea Trade Center building. 10.11. The Seoul Plaza and the Hyatt Regency, also official hotels for the Olympics.
520 18. Accommodation sonnel, sponsors, suppliers, engineers and simultaneous interpreters, 3) persons invited by the SLOOC and those eligible for expense benefits, and 4) delegates of the Seoul Olympics Scientific Congress, and delegates of IF conventions. The total broke down to 458 for IOC, 2,491 for IFs, 1,125 for NOCs, 38 for OCOG, 3,164 for press and broadcast personnel, 710 for invited VIPs, 410 for host cities and observing teams, 7,100 for sponsors and suppliers, 80 for engineering, 1,350 for IF conventions, 280 for Seoul Olympics Scientific Congress, 60 for simultaneous interpretation, 122 for Opening Ceremony, 985 for cultural and art events and 307 for others. The accommodation allocation was made after considering protocol procedures and efficiency and other special characteristics. With regard to the room allocation in the Headquarters Hotel, the IOC and SLOOC determined the allocation through mutual consultation, because the number of the rooms was limited to 620. Eligible for accommodation in the Hotel Shilla were IOC president and 200 IOC members; IF presidents and secretaries general (total of 55); NOC presidents, and secretaries general (total of 305); 12 persons to present OCOG reports; 48 persons including the SLOOC president and security personnel. Except for the Headquarters Hotel, lodging allocations for Olympic Family were based primarily on personal preference, and were determined after considering the places of duty performance and the place of lodging quarters. The principle adopted for the lodging allocation was that Olympic Family members of VIP level should be accommodated in top tourist hotels, and those eligible for the lodging financing by the SLOOC and semi - Family should as much as possible be assigned to the Olympic Family Town. Lodging allocation guidelines according to groups within the Olympic Family were established within this framework. For VIPs, the SLOOC secured rooms (including suites) in six de luxe hotels including Walker Hill, Hotel Lotte, Hilton, Hyatt, Westin Chosun and Plaza, and the rooms were allocated according to the order of protocol. Broadcasters were put in the hotels near the IBC, technical officials in hotels near the competition venues, and sponsors and suppliers in de luxe hotels or Family Town pursuant to the contracts. In case of Olympic Family and ordinary guests being lodged in one hotel, the rooms were separated by floor. The services and security measures were also based on high standards. To separate Olympic Family from ordinary guests, room allocation started from high floors down for the Family, while the rooms for ordinary guests started from low floors up, so that Family members and ordinary guests would not meet on the same floor. Also considered in the room allocations were nationality, groups and functions, so as to ensure efficiency and practicality. Separate floors were ensured for nations hostile to each other. Also considered in the allocation to prevent possible friction were political factors, religion, language and customs. 18.4.2 Accommodation Management ————————————–— The SLOOC started receiving bookings from November 1987. The SLOOC produced an accommodation guide brochure and hotel and rooms booking forms; the accommodation guide and booking forms were sent to broadcasters on November 10, 1987, to IFs, NOCs, sponsors and others on November 12, 1987, and to VIPs on three occasions in December 1987 and in March and April 1988. The deadline for the filing of application forms was May 31, 1988, but the deadline was extended until August 1988 in favor of IOC members and a number of other Family members. Except for the VIPs invited by the SLOOC and the government, the minimum stay was set at 10 days, and the booking deposit was set at 70 to 90 percent of the normal room rates in each hotel; potential lodgers were required to pay the deposit in advance to the SLOOC. Lodgers were required to settle the balance due at the time of check-in. In the event of cancellation of bookings and refunding requests, 100 percent refund was made possible by May 31, 1988 or four months before the Games, 50 percent until June 31, three months before the opening date, but no refund was given for cancellations on or after July 1. Room rates in official hotels, for example, were set at the 1987 rates applied to ordinary guests. Based on the exchange rate of 717 won per US dollar as of September 1, 1988, the double/twin rate was 1) 85,000 won -112,500 won (US$118 - 157) in the de luxe hotels, 2) 53,400 won - 68,500 won (US$74 - 96) in first - class hotels, 3) 38,100 won (US$53) in second -class hotels, and 4) 35,200 won (US$49) in the third - class hotels. The Olympic Family for whom the SLOOC was obliged to pay room rates in accordance with the stipulations of the Olympic Charter included: 1) IOC members, subcommittee members, advisory committee members, and IOC invitees, 2) IF presidents and secretaries general, 3) presidents of NOCs and secretaries general, and 4) OCOG personnel. The balance above the IOC rate was settled by the SLOOC. The IOC rate stipulated by the Olympic Charter was US$60 in single occupancy, and US$90 in double occupancy. In de luxe hotels, the difference between the IOC rate and the actual rates was considerable. The booking deposit management was done by the Accommodation Division of the SLOOC, while the Korea Exchange Bank was in charge of the receipt of payments. The SLOOC received booking deposits amounting to 17,313 million won, and delivered 80 percent of the amount to the hotels, and the remaining 20 percent was settled within one month following the end of the Games. The number of bookings among the Olympic Family came to 18,740, but the number of actual lodgers stood at 17,781 persons, recording a check - in rate of 95 percent. Of the total lodgers, the Headquarters Hotel accounted for 793, the official hotels for 11,433, and the Olympic Family Town accounted for 5,555. The lodging situation involving ordinary tourists was as follows: 1) tourist hotels: the number of bookings came to 16,771 out of the 16,806 rooms secured, a booking rate of 99.8 percent; 2) the booking rate in the Olympic Family Town was 100 percent, occupying the entire 12,960 rooms secured; 3) in official inns, the booking rate was only 40 percent of the 9,700 rooms secured, or 4,361 rooms; and 4) in the private homes, the booking rate was only 53.2 percent of the 500 homes secured, or 266 homes. In general, ordinary tourists tended to opt for high - class hotels. To handle room allocations for Olympic Family and ordinary tourists and to ensure accommodation convenience, the SLOOC operated a command post at the Headquarters Hotel and information desks at official hotels. The operation personnel in the accommodation command post totalled 62, and those at the information desks 214. The information desks in official hotels were exclusively in charge of lodging management concerning check -in and check - out, and also provided various information and helped resolve any inconveniences. Some 20 types of public relations materials were made available at the information desks. 18.5 Operation of Family Town 18.5.1 Construction of Family Town ————————————–— The construction of the Family Town constituted one of the three major accommodation facility construction projects along with the Olympic Village and Press Village. The Family Town project also had a secondary objective of raising funds for the Games by linking the sales of the apartments to a bidding contribution and also contributing to the improvement of housing conditions in Seoul. The project was a large - scale apartment construction to provide for about 13,000 rooms, or about 21.7 percent of some 60,000 rooms required for the Games. Occupying a 429,754-square-meter lot in Karak Development District,
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