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Part 2 - LA84 Foundation

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548<br />

19. Olympic Village<br />

23<br />

19.7<br />

Amenities Facilities<br />

19.7.1<br />

Preparations for Operation<br />

————————————–—<br />

The SLOOC operated 28 amenities<br />

and entertainment facilities for the<br />

comfort and convenience of participating<br />

athletes and officials. More<br />

services were available than at any<br />

other Games in the past, and a survey<br />

showed 278,591 people used the<br />

facilities.<br />

Type of services available<br />

————————————–—<br />

•<br />

•<br />

•<br />

•<br />

•<br />

Amenities facilities: bank, post office,<br />

telegraph and telephone office, repair<br />

shop, photo studio, HAM radio, special<br />

delivery<br />

Entertainment facilities: shopping center,<br />

laundry shop, beauty salon/barber shop,<br />

video game room, discotheque,<br />

music/tea room, atelier<br />

Health facilities: swimming pool/sauna,<br />

circuit training, billiard room, table tennis,<br />

warm-up room<br />

Religious facilities: Protestant chapel,<br />

Catholic chapel, Buddhist hall, Islamic<br />

hall, Greek Orthodox chapel, Jewish<br />

chapel<br />

Arts facilities: movie theater, performance<br />

hall, Korean exhibition room<br />

Nineteen of the 28 available services<br />

were free, while nine (bank, post office,<br />

telegraph and telephone office, photo<br />

studio, music/tea room, beauty salon/<br />

barber shop, laundry shop and atelier)<br />

Charged fees well below regular<br />

market rate.<br />

The SLOOC designated service contractors<br />

from the Olympic marketing<br />

program from March 1987 and completed<br />

all agreements by March 1988.<br />

All contractors prepared a detailed<br />

operation plan and submitted it to the<br />

SLOOC. The contractors were responsible<br />

for securing the human resources<br />

and necessary materials, interior<br />

installations as well as dismantling<br />

and restoring of facilities after the<br />

Games.<br />

The majority of the amenities/<br />

entertainment services were open<br />

from 9 a.m. to 10 p.m., but the<br />

Religious Center and HAM radio station<br />

stayed open 24 hours a day.<br />

The amenities/entertainment facilities<br />

were concentrated near the Athletes'<br />

Hall for easy access, but the Religious<br />

Center was set apart from the hall to<br />

create a quiet, austere atmosphere.<br />

Banks were set up at both the hall and<br />

the Accreditation Center for<br />

convenience.<br />

The amenities/entertainment facilities<br />

used 22 operation personnel and 795<br />

service contractor personnel.<br />

19.7.2<br />

Operation by Type<br />

————————————–—<br />

Amenities facilities Bank<br />

The Korea Exchange Bank (KEB) was<br />

put in charge of running the Olympic<br />

Village bank branches. The KEB<br />

finalized its agreement with the<br />

SLOOC on bank services in May 1988<br />

and dispatched 44 of its employees.<br />

The bank offices were set up on the<br />

first floor of the Athletes' Hall and the<br />

Accreditation Center on 50 square<br />

meters and 132 square meters floor<br />

space, repectively, open from 9 a.m.<br />

to 10 p.m. for a total of 33 days. They<br />

handled currency exchange, deposits<br />

and remittance, sold admission tickets<br />

and collected village fees.<br />

The Athletes' Hall bank handled a total<br />

of 54,511 customers, while the<br />

Accreditation Center bank took care of<br />

1,946 customers. One individual used<br />

the bank an average of four times during<br />

the operation period, and transaction<br />

amount totalled US$24.911<br />

million. More than 3,000 people used<br />

the banks on September 11 and 16.<br />

Post Office<br />

The Village post office was run by the<br />

Ministry of Communications. Twentytwo<br />

operation personnel were put in<br />

charge of mail service within the<br />

Olympic Village, and it also sold Olympic<br />

commemorative stamps. Located<br />

within the Athletes' Hall on 94 square<br />

meters of floor space, the post office<br />

stayed open for 33 days to serve 27,307<br />

patrons. An individual used the post<br />

office an average of 1.8 times, and the<br />

highest number of users in a single<br />

day was recorded on September 18,<br />

the day following the Games Opening<br />

Ceremony, with more than 1,500<br />

people. The village post office handled<br />

228,000 transactions totalling 131.33<br />

million won.<br />

Telegraph and Telephone Office<br />

The telegraph and telephone office<br />

was operated by the Korea Telecommunication<br />

Authority. It was set up on<br />

the first floor of the Athletes' Hall with<br />

office size of 165 square meters, open<br />

24 hours for 34 days with 50 employees.<br />

Major duties included domestic and<br />

international telegraph and telephone,<br />

telex and facsimile services. A total of<br />

39,612 people used the office, with an<br />

individual coming in an average of 2.8<br />

times. The largest crowd surged in on<br />

September 30 with more than 3,500<br />

customers contacting people back<br />

home regarding their return. Transactions<br />

amounted to 279.6 million won.<br />

Repair shop<br />

The repair shop was run by Kolon<br />

International Corp., Kukje Corp., Asics<br />

Corp. as a amenities facility. Some 50<br />

employees from these service contractors<br />

performed repairs on bicycles and<br />

various sports equipment, free of<br />

charge. Set up at a 331 square meters<br />

temporary structure right next to the<br />

Flag Plaza in the International Zone,<br />

the shop was open for 34 days from 9<br />

a.m. to 10 p.m. A total of 27,601 people<br />

used the shop, and more than 800<br />

came in on September 16 for a final<br />

check on their equipment just one day<br />

to go before the Games Opening<br />

Ceremony.<br />

Photo studio<br />

The Korea Sports Photo Institute<br />

signed a contract with the SLOOC to<br />

operate a photo studio. The studio (46<br />

square meters) was set up on the third<br />

floor of the Athletes' Hall with 23<br />

operation personnel, open from 9 a.m.<br />

to 10 p.m. for 34 days. Available services<br />

included instant photo, document<br />

photos as well as film development<br />

and printing. The shop was used<br />

by 19,852 people with sales of 47.6<br />

million won. A daily average of over<br />

900 people used the facility during 10<br />

day between September 18 and 27.<br />

HAM radio<br />

The HAM Radio was installed to<br />

transmit news on the Olympics. The<br />

HAM Association was designated as<br />

the official operator, and 25 members<br />

were dispatched to provide the service,<br />

free of charge. The service was<br />

open to everyone, 24 hours a day for<br />

34 days, at the 66-square-meter office<br />

at Oryun Girls' Junior High School<br />

inside the Olympic Village. The station<br />

handled a total of some 100 cases.<br />

Express delivery<br />

Federal Express was the official contractor<br />

for courier delivery and 22<br />

operation personnel carried out<br />

forwarding and delivery duties of<br />

administrative documents and small<br />

parcels. A service charge was<br />

attached to courier delivery, and the<br />

office served 329 customers in all.<br />

Entertainment facilities<br />

Laundry shop<br />

Laundry shop was run by Chonil-sa<br />

with conclusion of service agreement<br />

in December 1987. Fifty-six operation<br />

personnel carried out their duties<br />

under the supervision of 8 convenience<br />

facility offices. The laundry<br />

shop was available for 34 days from 9<br />

a.m. to 10 p.m. in a room measuring<br />

53 square meters on the third floor of<br />

the Athletes' Hall. Laundry, ironing and<br />

alterations were available but only 402<br />

people used the services, chiefly<br />

because linen services were free and<br />

individuals could take care of their own<br />

laundry and ironing at the recreation<br />

room.<br />

Shopping center<br />

A duty-free shopping center was<br />

established and operated at the<br />

Athletes' Hall inside the Olympic<br />

Village. The center was run by Lotte<br />

Shopping with a 131-person staff.<br />

There were more than 100 shops in<br />

the 783-square-meter center on the<br />

third floor of the Athletes' Hall, open<br />

for business from 9:30 a.m. to 10 p.m.<br />

Major items on sale ranged from<br />

souvenirs to textiles, food, books, sundry<br />

goods, cultural handicrafts,<br />

embroidery, stationery, leather goods,<br />

clothing,<br />

sports equipment, shoes, cameras,<br />

cosmetics, accessories, eyeglasses,<br />

films, stamps, Korean costume, watches<br />

and electronic goods. During the<br />

34 days of the center operation, 95,000<br />

people used the facility for total sales

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